Why Missed Calls Are You Company's Silent Revenue Killer!

Missed calls cost money: Businesses lose an average of $78 per missed call [Source: RingCentral].

With just 13 missed calls per month, that's over $1,000 lost revenue in a year.

Speed is key: 70% of mobile users expect businesses to respond to a text message within an hour [Source: Zendesk]. Missing calls means missing this crucial window to connect with potential customers.

First impressions matter: One in three customers will take their business elsewhere after just one bad experience [Source: Zendesk]. Missing calls can create a negative impression and lead to lost sales.

Missed calls = missed opportunities: 80% of callers who don't reach a live person are unlikely to leave a voicemail, meaning you've lost their potential business.

Customers want convenience: 61% of consumers say they'd rather text a business than call [Source: PWC]. Missing calls means missing out on reaching customers through their preferred communication method.

It's not just about sales: Missed calls can also lead to unhappy existing customers who need support. 72% of customers say a company's responsiveness to an issue impacts their loyalty [Source: Accenture].

The impact snowballs: Negative online reviews from frustrated callers can deter future customers. One in three consumers say they'd read online reviews before visiting a business [Source: BrightLocal].

It affects employee morale: Dropped calls and missed messages can lead to frustrated employees constantly playing phone tag. Happy employees provide better customer service, further impacting your bottom line.

Missed calls are a missed chance to build relationships: 73% of customers feel they value a business more if they can connect with a real person [Source: Forbes]. Missing calls hinders building rapport with potential customers.

The cost adds up quickly: Even a small increase in missed calls can have a significant impact on your revenue. Don't underestimate the cumulative losses.