Why Minute Key chose Jobox to build a marketplace and partner with local locksmiths
What to expect when partnering with Jobox
Anyone who’s ever been locked out of a home, a workplace or a car, knows about Minute Key. Minute Key operates over 7,000 self-service key duplicating kiosks across the United States. They have expanded into an array of solutions to make sure no one is ever locked out, including fob duplication and auto-key solutions. Most recently, they partnered with Jobox to match customers with certified locksmiths.
Indeed, every month Minute Key receives thousands of calls from customers looking for locksmith services that the kiosks can’t provide. Enter Jobox. We have spent the last several years building a strong network of pros across the US. By partnering with Jobox, Minute Key can use its nationwide footprint to redirect these calls to the right local pros.
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Transparency and accountability
Minute Key’s priority is their customers. So when working with locksmiths, it is essential for them to protect the trust in their brand’s reputation with stellar customer service. Working with Jobox allows them not only to work with a network of reliable, vetted pros, but also to have complete transparency and control of their brand. “We get all these locksmith referrals and wanted to make sure we had a really good partner where we can see from the very beginning when the customer calls us, and they go through the process, we have complete visibility and accountability of who’s taking over that job. We saw Jobox as the best opportunity to do that,” David Bosteter from Minute Key explains. Watch the full Minute Key testimonial
How does it work?
When partnering with Jobox, you get your own home service marketplace infrastructure without having to build a product from scratch. Our set of programmable APIs and tools allows you to build and scale end-to-end customer experiences from onboarding to payment. Jobox provides a secure job flow that perfectly matches any partner’s site. Read more about our unique technology that will scale your business.