Why measuring the success of supply chain relationships is good for your reputation and winning customers
Glyn Luckett CMRS
Insight 250 Award winning MRS Certified Insights Professional | 25+ Ys Exp in Design + Delivery of Customer/Employee (Exp, Sat, CES, Gap Analysis) + Stakeholder Research | Exp Research Bus Growth | More in About section
Measuring the success of supply chain relationships is important for several reasons
Performance Improvement
Measuring the success of supply chain relationships allows companies to identify areas where they can improve their performance. By analysing the results of key performance indicators (KPIs) such as on-time delivery, inventory turnover, and lead time, companies can identify areas where they are falling short and take corrective actions to improve their performance.
Cost Reduction
Successful supply chain relationships can lead to cost reductions. By working closely with suppliers and customers to optimize processes and reduce waste, companies can improve efficiency and reduce costs.
Risk Mitigation
Measuring the success of supply chain relationships can help companies identify potential risks and take steps to mitigate them. For example, by monitoring supplier performance, companies can identify potential supply chain disruptions before they occur and take steps to ensure continuity of supply.
Competitive Advantage
Successful supply chain relationships can provide companies with a competitive advantage. By working closely with suppliers and customers to improve product quality, reduce lead times, and provide better customer service, companies can differentiate themselves from competitors and win market share.
In summary, measuring the success of supply chain relationships is essential for companies that want to improve their performance, reduce costs, mitigate risks, and gain a competitive advantage.
Our research tools and insight solutions help organisations to understand their supply chain and enables actions to be taken that influence future relationships and benefit customers.
If you would like to talk about how we can support your business, send me a message.