Why the last thing you want is a post to go viral on Linkedin
Timothy "Tim" Hughes 提姆·休斯 L.ISP
Should have Played Quidditch for England
I see people posting about the need for virality on Linkedin.
Often I get asked, how to we get a post to go viral.
And my answer is why?
Afterall, Linkedin is about creating revenue for your business.
We coach our clients to post so they get engagement, then using our social selling methodology they harvest the engagement
This leads to conversation and commercial interaction.
If you are talking to your sales leader, CFO or CEO, that means here is a process that when you post on social media, you win deals.
It's as simple as that.
We are aware of one post that got over 37,000 likes, 1,246 comments, 1,423 reposts and millions of views, but not one single piece of business ….. so what was the point??
Let's look at some context about social media today
Linkedin is the world's biggest networking site.
So let's take a step back for a moment. How about if I could pick you up tomorrow and I drive you to a place which is full of your prospects? ?All you have to do is grab a coffee or a tea and go up and talk to them. ?You can stay as long as you like.
Now, you wouldn't walk up to these prospects of yours and pitch to them. ?You would have a conversation. ?Maybe ask then how far they drove to get there? Had they been caught up in the traffic? ?You would have a conversation. ?You wouldn't pitch to them, in fact they will probably ask you at some point, “what do you do?" but more on that in a bit.?
This is where you are going wrong in sales today.?
Let's look at the data, cold calling vs our social selling benchmark
Here at DLA Ignite , we are always wanting to push forward the boundaries of sales, so we decided to put cold calling head to head with the DLA Ignite methodology for social selling and create a benchmark (and business case) for our version of social selling.
So we took a team of "cold callers" cross trained them in our methodology for social selling and here are the results.
It's worth shouting out the team, Alex , Jordan and Jensen and they work for a company called Supero .
Don't believe me? Please check the team out on social and ask them about the results!
The results with cold calling
When the team were cold calling, that is, before we trained them on social selling. ?I'm not sure what results you get with cold calling but they did whatever they could in terms of warming up the calls with emails or webinars, etc.? And the results, they got about 2 calls a week. ?
As with any cold call, your job is to take the call to a next action, which might be a demo, discovery call and they averaged 0.3 of these calls.
Anyway, you will have your own figures for cold calling in your business and you will know what they are.?
The results for social selling
What is social selling?
The DLA Ignite? definition of social selling is
"Using your presence and behaviour on social media, to build influence make connections, grow relationships and trust. ?Which leads to conversation and commercial interaction".
(Please note these figures are for the?DLA Ignite ?methodology, we cannot speak for other suppliers, please check with them, before signing any contracts.)
I need to say, before I get any comments.?
There is no spam and no automation in the?DLA Ignite ?social selling methodology!
The?DLA Ignite ?social selling methodology does not use connect and pitch!
The?DLA Ignite? social selling methodology does NOT use inmails, which are spam.?
In fact the program is now back and certified by the Institute of sales professionals (ISP) , the only such methodology backed by a sales professional body.
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Let's get onto those results for DLA Ignite methodology of social selling
The team are getting a 9% response (on average) to social selling cold outreach, so for every 100 people they ask for a call, 9 say "yes".?
This figure is an average, so we think somebody with intermediate skills or an expert should be getting a higher figure should be getting a larger response. ?In fact, our benchmark for an expert is 13%, but I want to keep figures realistic and conservative.?
As we mentioned above, with every "call" based on cold outreach, there has to be some sort of next action. ?For your own company, you will know what your next action is, it will be a demo, a discovery call or something.?
We have found that with DLA Ignite social selling methodology 9% of the people (on average) that agreed to a call,?33.6% are converting to a next action.??
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This is exponential growth when compared to cold calling.?
Each salesperson is averaging 10 calls / meetings per week.
Just think if you scaled that across your sales organization!?
(The most successful SDR complains he has got too many meetings, which think is a great problem to have!)
Just think about that being rolled out across your sales team(s). ?
It's time to work smarter not harder.?
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Let's look at this with a business case
Let's take a sales team of 10.
We know that the average person can grow their network by 3,000 people a year. ?Let's assume of these 50% are going to buy, this gives you a network growth of 1,500 per person per year.
If you have 10 salespeople that gives you a total addressable market (TAM) of 15,000 new people to have conversations with.
With our ,?Institute of sales professionals (ISP) backed, DLA Ignite social selling methodology, (note: we cannot vouch for anybody else) based on our measured benchmark, you should be able to get, on average, meetings with 9% of this TAM of 15,000. ?This means your sales team can have 1350 new conversations every year.?
(As we know, conversations create sales.)
As we discussed above, with any cold outreach the objective is to get a next action and using our social selling methodology and using our measured benchmark we can get 33.6% of 9% of our TAM to a next action, which is 454.
Let assume you win 1 in 3, that's 151 new sales a year using social selling, average order value (AOV) $100,000, that's?
$15,120,000 = $15 million
That's an additional $15 million that you are missing by cold calling rather than social selling.
or $1,26 million you miss every month you delay moving from cold calling to social selling.
Of course, if you have more than 10 sales people, you can scale the figures up.?
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Want to know more about social selling, check out my new book
In this brand new edition, I have updated all the text, I have also got 15 practitioners, so people who are doing this already to explain how they are get (practical) business benefit. From the CEO ?that has been running a digital business for over 18 months to sales? leaders who use social selling every day. ?
Articles on how these business have and are implementing digital, from Mercer , Telstra Purple , Ring Central , Cyberhawk , Namos , Ericsson , DLA Ignite and more.
What does?Mark Schaefer , Marketing guru think of the book "social selling - techniques to influence buyers and changemakers - 2nd edition"??watch the video here
It's available on Amazon worldwide. ?Link to Amazon.com here and Amazon.co.uk here .
Compassionate, detail-oriented home health consultant dedicated to providing patient-centered care, fostering compliance, and delivering innovative solutions for improved health outcomes through strategic planning.
10 个月Timothy "Tim" Hughes 提姆·休斯 L.ISP Thanks for another great article that resonated with myself. In learning and developing my sales skills, I read a lot of content, a lot of books, and listen to several podcasts. I used to be that person who wanted my post to go viral, but if you don’t get any engagement that helps you with your product or service, then WHY? I now learn from my experiences and my goal when I publish is to target a specific audience. The objective is to become Visible, if your content resonates, you then become Credible and lastly, if you become visible and credible, you have the opportunity to be Relevant. If I get just one opportunity from my post, it is worth it. If I get 1000 likes, 500 comments, and 100 shares with no opportunity, it is not worth it. In honing my skills and from my own experiences, I know that a targeted post with the right content, to the right person at the right time will be more effective. Thanks Tim for another great article.
Creating digital coffee ripples
10 个月Well, if the goal is to spread wisdom then it isn't bad at all. However, most posts I see involves products, solutions or offers and if that was the case the end result sucks. It is nice to receive pats on the back (likes) however, personally I would go for fewer pats and more real conversations. Is there a way to combine a crazy cat video with a product promotion ???
?? Founder & CEO at Predictive Social Media | Global Innovator & Author ??Transforming Business Growth with Six Sigma & Social Media | Impacting 107+ Countries
10 个月??
At my core, I am a teacher. I'm great at the middle of conversations. I'm not as athletic as I remember being.
10 个月But vanity metricas are so much easier to measure, Timothy.