Why Job Satisfaction is Important in the Workplace

The amount of satisfaction someone gets from a job is entirely dependent on their aims, goals, and values. One person might find job satisfaction in having a simple job and getting a regular paycheck to put towards their interests, while someone else might find this kind of job lacks satisfaction and desire professional challenges

Job satisfaction is defined as the level of contentment employees feel with their job. This goes beyond their daily duties to cover satisfaction with team members/managers, satisfaction with organizational policies, and the impact of their jobs on employees’ personal lives. As the result of employee satisfaction, it will affect to the following benefits of the company.

Reduced turnover - Happy employees stay put. High turnover can be a nightmare for employers due to the time and money investment involved in re-hiring and re-training qualified talent. Organizations can't expect zero turnovers, but organizations can certainly mitigate the risk by making employee satisfaction a top priority.

Higher productivity - employees who report high job satisfaction tend to achieve higher productivity. It makes sense that satisfied employees would feel more invested in a company's success and therefore work harder to help achieve it.

Brand ambassadors - When people are happy about an organization's service, they talk about it. For instance, if you get terrific customer service at any establishment, the odds are that you'll tell people about it and recommend going there. Happy employees will do the same for you, promoting the brand and making you an employer of choice.

Better customer service - Satisfied employees are happier people in general, which means they're more apt to give cheerful customer service. They readily represent your company with pride, leading to gratified consumers.

Law absenteeism – Satisfied employees are reporting to the organization daily. Therefore, an organization can process day-to-day duties without any delay.

Better management – If an organization has a better management system, clear decision-making, clear work processors, and a clear reporting system, employees are like to work with them. It may influence directly to the organization's goals.