Why it’s important to welcome new residents to your senior living community
For most people, choosing to move out of the home they’ve lived in for many years is a big decision. And moving to a long-term care community often makes people feel as though they’re losing their independence. However, that’s not the case at all.
In fact, your senior living/retirement community offers many people the freedom to choose the activities they’re involved in, friends they eat with and overall living schedule. All we need to do is communicate that – and welcome new residents properly. After all, they may turn around and refer their friends to move in and join in the fun.
So how do you welcome new residents?
Several ideas to consider don’t involve much more than you’re already doing. And a few of these ideas could help you cultivate a deeper connection with your current residents.
Greet newcomers with a welcome package.
Your package could include a bouquet of flowers, basket of local goodies or a special treat from the chef. You should also provide a list of the activities and events your community hosts for residents, along with the dining schedule and any staff contact information residents need.
Dedicate a staff member to be in charge of welcoming new residents.
?Having someone focused on coordinating how a resident is integrated into your community is vital to the success of this transition period. This team member can schedule an informational orientation meeting for all new residents, one-on-one time for newcomers to meet your employees, and coordinate some welcoming activities for new residents to enjoy.
Create a resident ambassador team.
Identify current residents who are outgoing and welcoming to anyone new to your community. Use them as ambassadors to pair up with newcomers and help them figure out what activities they want to try, meet their neighbors and dine with them. Matching current residents with newcomers with similar interests could even guarantee a lasting connection.
Host a welcome party!
Plan a monthly social hour where current and new residents can meet in a casual environment. New residents can meet others who’ve moved in recently and bond over the shared adjustment period they’re experiencing. You can even invite family members to join in the festivities to help make the event more comfortable.
New residents often wonder how the dining room works, what activities they should try first, and how to sign up for transportation to fun excursions or medical appointments. But with a comprehensive welcome program in place, you can help ensure the move to your community is stress-free.
Get started creating your welcome package with The Studio’s deluxe New Resident Welcome Kit featuring materials designed specifically for this purpose: https://the-studio-by-glynndevins.com.