Why I'm offering a free masterclass to 25 organisations in 2025

Here's what I've learned after 20+ years of transforming workplace cultures: if you don't have your senior leaders fully on board, even the best culture initiatives are doomed to fail. I've watched brilliant HR teams pour their hearts into culture change programmes, only to see them fizzle out because their C-suite saw culture as 'HR's thing' rather than a business imperative.

But I've also seen what happens when senior leaders truly get it. When they understand that culture shapes every decision, every innovation, and every pound of profit.

These organisations don't just reduce conflict and boost engagement – they become powerhouses of innovation where people genuinely want to work.

That's why I'm taking a different approach in 2025.

I'm hosting exclusive masterclasses for 25 chosen organisations, and I want your C-suite there. And yes, they're completely free – because I believe that removing financial barriers is crucial to getting the right people in the room.

These dynamic 90-minute sessions will bring the Transformational Culture Model to life.

In the first half I'll cover:

• Learn how to implement a People & Culture strategy that actually works
• Learn about the Culture Hub that drives collaborative working across your social contract
• Get answers to your burning questions about culture, climate, and conflict

We'll use the second half of the masterclass to?do a mapping exercise with your organisation using our Cultural Insights tool so you can walk away with a clear picture of your organisation's strengths and opportunities.

Here's my ask: that you bring at least one C-suite executive and your CHRO. Why? Because I've learned that when leadership teams tackle culture transformation together, that's when the magic happens.

??Learn more and apply

Words from our customers...

We loved these words from a recent delegate on their experience with our National Certification in Workplace Mediation.

This OCN-accredited course has shaped the field of workplace mediation since 2001, with thousands of graduates now serving as skilled conflict resolution specialists across the country.?After being named Mediation Training Provider of the Year 2024, we're particularly proud to see more organisations recognising the value of this flagship programme. Congrats to this graduate! Want to join them? We have three places remain for our next onsite training starting 17 February.

??Learn more

Next week's webinar: People & Culture

Are you ready to revolutionise your organisation’s approach to human resources? Join us for our next week's webinar that explores how People & Culture is reshaping the modern workplace. Learn how forward-thinking organisations are moving beyond the constraints of traditional HR to create purpose-driven, values-based workplaces where employees are viewed as human beings, not just human resources.

Join us to learn how to:

• Transform your HR function into a strategic powerhouse
• Create purpose-driven, values-based workplace cultures
• Implement systems that promote harmony and high performance
• Develop fair and inclusive conflict resolution frameworks
• Apply cutting-edge approaches including systems thinking, appreciative inquiry, and positive psychology

??Reserve your free place

Forbes reports on workplace loneliness

Loneliness is a far more common problem than many leaders realize. Gallup’s?State of the Global Workplace: 2024 Report?found that one in five employees worldwide?felt lonely the previous day. The?World Health Organization?has even set up a Commission on Social Connection to address loneliness as a pressing health threat.

In this recent article for Forbes, Sally Percy includes my thoughts on the role conflict in the workplace has to play in the loneliness epidemic.

??Read the full article

The TCM Reading Corner

In "The Power of Culture" (part of The Economist Edge series that will also feature my forthcoming book "How to Disagree Well"), Laura Hamill tackles one of the most critical yet elusive aspects of organisational life: workplace culture. She acknowledges a fundamental truth that resonates deeply with our work at TCM - every organisation has a culture, whether by design or default, and its impact can either drive success or undermine everything you're trying to achieve. Through real stories and examples, she introduces her Intentional Culture Circle framework, offering a systematic way to align culture with strategy and values.

Rather than treating culture as an abstract concept, she provides concrete guidance for leaders and teams to recognise cultural dynamics in their daily work and, crucially, identify opportunities to actively shape them for the better.?

??You can get the book here.

That's it for now. If you have any questions or queries relating to any of the content above, please feel free to contact me.

All the best!

David