Why Great Leaders Shine When Unscripted

Your ability to communicate on the fly can make or break your leadership impact. "Think Faster, Talk Smarter" by Matt Abrahams is a game-changing guide for mastering impromptu communication.

Why this is my go to in business and on the race track.

As a leadership consultant, I've found the principles in this book to be transformative in the boardroom and beyond.?

Here's 5 reasons why:

• It addresses a critical skill gap

Spontaneous communication - the ability to think on your feet and articulate your thoughts clearly when caught off guard, is often overlooked. In 2024, where impromptu meetings and unexpected questions are the norm, this skill can define a leader's success.

• It's incredibly practical

You don't need weeks to implement these strategies. I've used them in negotiations and important client meetings, with immediate and noticeable results.

• It's a game-changer for high-pressure situations

Whether you're facing a tough board meeting or an unexpected media inquiry, these techniques help maintain clarity and composure when the stakes are high.

• It's universally applicable

I've seen everyone from new managers to seasoned executives benefit from these principles. It's like a Swiss Army knife for communication, versatile and always useful!

• It drives tangible results

I've supported clients transform their communication style, leading to improved team dynamics and better business outcomes. It's not just about sounding good, it's about achieving real, measurable results.

Game-Changing Tactics from the Book

Let's explore some key tactics that can work in any business setting:

The "What, So What, Now What" Framework?Imagine you're explaining a new project to your team:

• What: "We're launching a new customer service platform."
• So What: "This will reduce response times and improve customer satisfaction."
• Now What: "We need to train our staff and prepare for the rollout next month." It's about being clear, relevant, and action-oriented. No fluff, just impact.

SIFT for Handling Tough Questions?

When faced with a challenging question, like explaining a project delay:

• Stop: Take a moment to collect your thoughts.
• Identify: Understand what's really being asked.
• Frame: Structure your response.
• Tell: Deliver your answer clearly and confidently. This technique helps you avoid being caught off guard.

Anxiety Management?

Before a big presentation, try:

• Power posing: Stand in a confident stance to boost your mindset.
• Deep breaths: Use calm, controlled breathing to center yourself.
• Reframe: View your nervousness as excitement and channel that energy positively.

Active Listening: More Than Just Hearing

• Maintain focused eye contact to show engagement.
• Ask thoughtful questions that demonstrate genuine interest.
• Summarise what you've heard to ensure accurate understanding.

The "Yes, And" Approach

?In a brainstorming session:

• Use "Yes" to acknowledge ideas, creating an open atmosphere.
• Follow with "And" to build upon those ideas, fostering innovation. This approach creates a positive, collaborative environment.

Real-World Impact

I've seen these tactics transform communication in various business scenarios.

These aren't just corporate buzzwords,? they're practical tools for any leader looking to communicate with clarity, confidence, and impact.

I encourage you to read "Think Faster, Talk Smarter" and apply these techniques. The results might surprise you!

If you've already read this, then I'd enjoy hearing??your takeaways.