Why Great Leaders Push Authority Down, Not Information Up
Peter Smulovics
Executive Director at Morgan Stanley, Microsoft MVP, Member of Technical Oversight Committee, Chair of Open Source Readiness, InnerSource, Emerging Technologies in The Linux Foundation, FSI Autism Hackathon organizer
In today’s rapidly evolving workplace, organizations grapple with how best to manage and act on information. One essential distinction emerging in modern leadership studies is the difference between pushing information up to authority (typical of traditional hierarchies) and pushing authority down to information (characteristic of empowering leadership). Understanding this distinction can reshape how teams operate, how decisions are made, and ultimately how organizations perform in a dynamic, information-rich environment.
Let’s explore the differences between these two approaches and how embracing the latter can drive better outcomes, foster engagement, and unlock innovation.
The Traditional Approach: Pushing Information Up to Authority
In a traditional organizational structure, information flows from the bottom to the top. Frontline employees, who interact directly with customers, products, or processes, gather data and insights through their day-to-day work. However, they often lack the decision-making power to act on it directly. Instead, they push this information up the chain of command, where it’s analyzed, filtered, and ultimately used by those with authority—the executives or managers who decide how the organization should proceed.
This approach has several characteristics:
While pushing information up to authority may ensure that decisions align with company-wide objectives, it also has significant downsides. In fast-paced environments, the delay in decision-making can create missed opportunities, frustrate employees, and hinder responsiveness to real-time challenges.
The Modern Alternative: Pushing Authority Down to Information
The alternative is a structure where authority flows in the direction of information rather than the other way around. Here, leaders empower employees to make decisions based on the information they gather in real time. This approach promotes decentralization, agility, and accountability. Instead of information being filtered up, authority is pushed down to meet the information at the point of insight. This model enables employees, especially those at the frontlines, to act on their knowledge without waiting for approval from above.
Characteristics of pushing authority down to information include:
By enabling employees to act where information lives, leaders encourage a culture of proactive problem-solving and innovation. This approach not only increases agility but also boosts morale, as employees feel they have a tangible impact on the organization’s success.
Why “Push Authority Down to Information” Matters Today
Today’s workplaces are more complex than ever. With rapid technological advances, changing customer expectations, and global competition, companies must be agile, responsive, and innovative. Here’s why pushing authority down to information is not just beneficial but essential in today’s landscape:
How Leaders Can Start Pushing Authority Down to Information
If your organization is rooted in traditional structures, making the shift can be challenging. Here are some steps leaders can take to move in this direction:
Conclusion
Shifting from pushing information up to authority to pushing authority down to information is a transformative step for organizations. Leaders who embrace this approach empower their teams to make timely decisions, foster a culture of innovation, and build resilient, adaptable organizations. By aligning authority with the flow of information, leaders not only improve efficiency but also unlock the full potential of their people.
In the end, the choice to empower employees isn’t just about better decision-making; it’s about building a company that’s prepared for the future. After all, the most successful organizations are those where employees at every level feel they have the authority to make a difference.
Faith Driven Founder | Exporting African Talent | Pan African | Prompt Engineer
5 天前Insightful