Why Full-Time Teams Drive Success in Collaboration Technology
Shawn Leonard
CEO & Founder Collabtech Group | Driving Strategic Partnerships & Innovation in Global Collaboration Solutions | Empowering Teams Across 110 Countries
Consistency and expertise are the backbone of the best businesses. Effective collaboration technology is no different.
At Collabtech Group we are committed to hiring full-time teams which allow us the opportunity to develop long-term relationships with customers.
Time, Cost, Quality - Which do you choose?
High quality comes at a price. You may have heard of the old project management adage that you can have a solution quick, fast or high quality – but you can only pick two. I’ve built the business on not compromising on the quality. This has meant ensuring our teams take the time to learn the latest technology offerings, recognize our people who demonstrate these values and ensure we communicate to customers that we genuinely care (often we are the brand behind the brand). I have found without full-time staff coming together regularly - it is problematic trying to build a culture of sustained quality.
Long-Term Support and Scalability
When it comes to technology, short-term solutions don’t last long.? People often aren’t that different. Working with our full-time teams helps provide stability and perspectives for our customers and staff as we provide trusted advice. Being familiar with the potential issues facing an organisation, both internally and externally, helps rapidly address both problems and opportunities together which are most valued.?
Unsurprisingly some of our deepest relationships are the longest.? Being open to aligning goals is not always straightforward but critical in successful partnering. Our teams also get a kick out of ensuring the success of others whether it is as a part of a new product launch or providing a new service and seeing it to completion. The experience is satisfying.
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Agility in a Constantly Evolving Landscape
Technology evolves rapidly, and so do the demands on collaboration tools. Having full-time teams brings agility at scale which ensures your systems stay up to date, are adaptable and resilient. We provide some services which are available 24/7 in 13 different languages, so as a team we need to share a lot of internal knowledge quickly to resolve time-sensitive issues like a meeting room not working.?
Clients understand this and often want to engage a safe pair of hands to implement quick adjustments, troubleshoot issues as they arise, and keep their business operating smoothly even as the technological landscape shifts. This ongoing agility means businesses remain ahead of the curve, equipped with the latest and most effective tools.
A Tailored Approach to Success
Full-time teams are critical in collaboration technology spaces to help build strong, trust-based relationships. Our teams adapt as your needs change and continually fine-tune solutions to maximize impact. This level of commitment drives productivity, enhances communication, and ensures your collaboration tools are working at their highest potential.
Let’s Connect
Let’s talk about how full-time teams can elevate your business through better, smarter solutions.
It's great to see the commitment to full-time teams and the focus on building lasting relationships with clients. Consistency and dedication can make a significant difference in achieving long-term success. Emphasizing expertise in a full-time capacity shows a strong investment in client outcomes. How have you seen this approach impact your projects?
It’s great to hear the commitment to full-time teams! That consistency can really make a difference in the quality of service and client relationships. How have you seen this approach impact your client partnerships?
Senior Managing Director
4 个月Shawn Leonard Very interesting. Thank you for sharing