Why Fraikin is one of the UK's most trusted Fleet Management partners

By Colin Melvin, Commercial Director, Fraikin

Since Fraikin arrived in the UK more than 45 years ago, we have distinguished ourselves from our competitors by our established principles of quality, people and unrivalled customer service, placing ourselves firmly as an industry leader within the commercial vehicle sector.

Our core values of reliability, responsibility, self-confidence, and expertise are at the heart of delivering comprehensive and competitive Contract Hire, Rental and Fleet Management solutions to businesses of all sizes. These values are deeply ingrained in all that we do, with our people-first approach helping us to build a growing, loyal customer base.

Today, I want to focus on Fleet Management, where Fraikin has established itself as a long-standing partner for the complex and diverse nationwide fleets, providing 24/7/365 support to our customers with the primary objective of keeping their vehicles safe, legal and on the road.

With unrivalled experience handling service-critical fleets, specialising in LCVs, HGVs, plant and specialist machinery, our technical expertise makes Fraikin a trusted partner across all sectors, including home delivery, retail, construction, healthcare, manufacturing and packaging, among others.

These include managing Sainsbury's home delivery fleet for more than 14 years, NHS Blood and Transplant and NHS Ambulance Services, National Gas , and Post Office Ltd Cash in Transit, to name just a few.

What makes us different is a people-first approach to our extensive and industry-leading Fraikin Approved Repairer Network, coupled with a dedicated team of mobile engineers. Combined, this allows Fraikin to deliver on a range of Key Performance Indicators, including MOT first-time pass rates above 97%, roadside assistance within 90 minutes and 100% on-time vehicle servicing. We work tirelessly to ensure our customer vehicles stay moving.

We invest heavily in new technologies to revolutionise the optimisation of safety, efficiency, and sustainability, to deliver incremental performance and value for our clients. By leveraging digital solutions such as Fraikin’s connected fleet solutions, MYSMARTFLEET and our customer service portal FRAIKINVIEW, we strive to set new standards in the industry, fostering a smarter, safer, and more sustainable future for transportation.

Decarbonisation is a key priority for Fraikin, understanding the immediate challenges for public and private sectors, but recognising the opportunities centred on Total Cost of Ownership of alternative fuel vehicles. Through the combined expertise of the entire Fraikin Group, we have developed a deep knowledge of alternative fuels and we welcome the industry to engage with our experts to support our collective decarbonisation journey.

The combination of value-based service, people-focused customer care, unrivalled operational delivery and a continued drive for innovation and new mobility solutions will ensure that Fraikin remains the trusted Fleet Management partner for years to come.

If you would like to learn more about Fraikin’s Fleet Management services, simply click here . And, when you’re ready, our dedicated Fleet Management team will be more than happy to walk you through how we can take your business to new heights: [email protected]

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