Why the Financial Times are saying 'travel experts are in demand'

Did you get your fingers burnt?

Remember when travel writers recommended DIY booking sites?

'Go online, choose your flight and hotel, pay your money and sit back,' they said.

It was well meaning, but short-sighted.

And it worked for a while.

People enjoyed playing travel agent, though few would suggest their own job could be done without training.

It sounded simple. Until it went wrong. Suddenly Covid arrived, the world ground to a standstill and there was nobody to help.

Online travel companies shut up shop. Some disappeared for good. Airlines didn't want to talk to you. Their phones were permanently engaged. Overseas hotels sent their accounts staff home to avoid making payments.

Millions of pounds were lost as frustrated travellers gave up trying to get refunds after hanging on for hours. Many people got their fingers burnt.

?But, our customers had a smug look...

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They had specialists looking after them who understood how to manipulate complex airline reservation systems, call in favours to get airlines to return money. And pull strings with hotels.

None of them did it from the goodness of their hearts. But for solid commercial reasons. They knew they'd need us in the future.

It took a pandemic for people to appreciate the value a travel expert can bring.??

Last week the Financial Times explained why customers are turning to travel specialists for expert advice and guidance.

?They said: 'Over the past two decades, advances in technology have made it increasingly easy to book your own flights, hotels, car rental and tours online.

'And then came the pandemic and a raft of ever-changing travel restrictions, testing requirements and last-minute cancellations.

'Travel is more complicated than it has been in a generation and so the helping hand of an expert travel manager is suddenly at a premium once more.'

?The Sunday Times also described this shift away from DIY bookings as: 'The great travel agent revival.'

If you or your business want to work with a travel company that really does try harder but isn't too big to care let's have a chat. Please call us on 0208·225·5657

I guarantee you'll be impressed by what we do. But don't take my word for it.

Read what 11,125 people say about us on Trustpilot where you'll see reviewers competing to be our longest standing customer.

Some say they first used us 30 years ago. Others are amazed that such a service still exists. All say how well they were looked after during covid!

If we work together you can sleep at night knowing you or your colleagues will be properly looked after should things not go to plan.

Quite frankly, our service isn't for everyone. You may prefer to do your own bookings.

But if you'd like to be looked after by top travel experts who answer the phone in 5 seconds and are there for you if things go wrong call us now on 0208·225·5657 and try us out.

You'll have a dedicated travel team who will find you the best deals and they'll be just a phone call away, anytime, anywhere.

What have you got to lose by making that phone call?

We hope to hear from you soon,

Thomas & Matt

DialAFlight Concierge Travel Manager's

0208·225·5657