Why Every Executive Needs to Be a Storyteller: A Step-by-Step Guide:
As a business storyteller trainer, I help executives harness the art of storytelling to create compelling narratives that captivate their audience. Here’s a deeper look into why storytelling is vital and how every executive can master this powerful tool.
The Power of Storytelling
Stories are the most potent instruments we have to engage the human brain. Remarkably, research shows that the average human spends about 30% of their time daydreaming—a survival mechanism that helps the brain process information efficiently. However, when a well-crafted story is presented, our cognitive engagement shifts. For instance, when we step into a theater, our brains completely tune into the narrative for the next 90 minutes (or longer), blocking out distractions. This unique ability to command attention is precisely why stories are essential in business communication.
The Structure of Stories
The beauty of storytelling lies in its familiarity. For centuries, we’ve relied on certain formulas to construct compelling narratives. In fact, many scholars argue that there are only seven basic plots that have ever been told, regardless of the medium. This universality means that as we learn to craft our own stories, we can leverage these enduring structures to engage others effectively.
Recently, I delved into Christopher Booker's comprehensive 700-page exploration of storytelling, The Seven Basic Plots. Booker's groundbreaking work posits that nearly every story ever told can be categorized into one of seven fundamental structures.
Components of a Compelling Story
To create a successful narrative that resonates in business, every story needs some key components:
1.??? Character: Every compelling story begins with a captivating character. In the realm of business, that character is not you but your customer. To craft a narrative that resonates, executives must deeply understand their audience's aspirations, desires, and challenges.
>> & It's all about empathy. By placing your customer at the center of your story, you create a powerful connection. Consider an MBA program: rather than focusing on faculty or publications, spotlight the ambitious professional seeking career advancement. This is your protagonist. They yearn for skill enhancement, networking opportunities, and the prestige of an MBA to propel their career forward.
Remember: Your customer is the hero of your story. By understanding their journey, you can create a narrative that truly captivates and inspires.
2.??? Problem: Central to any narrative is the problem that the character faces. In the business context, this translates to understanding your customers' pain points. Always communicate clearly about the problems you can solve. Your audience will engage more intensely when they see themselves reflected in the struggles of your character.
>> Example: Returning to our MBA program example, the primary problem our protagonist faces is a career plateau. They’ve hit a wall in their professional growth, and they’re struggling to acquire the skills and knowledge needed to advance to the next level. This is where the MBA program comes in as the solution, providing the tools and network to overcome this obstacle.
3.??? The Guide: Every great hero needs a mentor. In storytelling, this role is played by the guide, who provides the hero with direction and support. As executives, it's crucial to position your organisation as the guide in your customers' journeys, helping them navigate challenges and achieve their goals.
>> Example: An MBA program acts as the guide for ambitious professionals. It offers mentorship, industry connections, and specialized knowledge to equip students with the tools they need to overcome career plateaus. By positioning the business school as a trusted advisor, you emphasize its role in helping students achieve their full potential.
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4.??? The Plan: A guide must provide a clear plan for the hero to follow. In business, this means outlining actionable steps that your customers can take to solve their problems. It’s all about simplifying complex processes to lead your customers toward success.
?>>Example: An MBA program's curriculum is the roadmap for students to overcome career challenges. By clearly outlining courses, specializations, and experiential learning opportunities, the program provides a structured plan for students to acquire the necessary skills and knowledge.
5.??? Call to Action: Heroes often hesitate to take action. As guides, we must gently challenge our customers to move forward, providing clear directives on what they should do next. Without a definitive call to action, your audience may remain disengaged.
>> Example: The call to action for an MBA program might be "Apply Now." This simple yet powerful phrase encourages potential students to take the next step in their career journey. To make it even more compelling, you could add a limited-time offer or scholarship information to create a sense of urgency and exclusivity.
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6.??? Stakes: Finally, a strong story establishes what’s at stake for the characters involved. As business leaders, clearly communicating the potential outcomes—both positive and negative—of engaging with your brand helps to resonate deeper with your audience.
>> Example: For ambitious professionals, the decision to pursue an MBA is critical. Without the specialized knowledge, expanded network, and strategic mindset gained through an MBA program, individuals risk becoming obsolete in an ever-evolving business landscape. They may find themselves stuck in career plateaus, unable to compete for leadership positions, and limited in their earning potential. The cost of inaction is not just financial; it's a missed opportunity to unlock one's full potential and achieve long-term career success.
Wrapping Up
The ability to tell an engaging story is no longer just a nice-to-have skill; it's a necessity for today's executives. By incorporating these storytelling elements into your leadership strategies, you can capture attention, inspire action, and drive impactful results.
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