Why Even Consider An Al
Sathishkumar Nagarajan
Enterprise Architect @ TrueTech. | CISM, Cloud Architecture, Conversational AI, Enterprise Architect, Security Architecture, DevOps and Cloud Serivces
Chatbot Let's start by talking about what are the components of a successful, converting, revenue-generating eCommerce website: Assistance, Stickiness, Sales, and Revenue.?
Assistance in helping the customers and prospects by answering whatever questions they have, asking about products, shipping, sizes, and other important support and pre-purchase questions.?
Stickiness, to keep your prospects on the site long enough to build trust and convert them to customers, and customers, to convert them to repeat customers.?
Sales, happen when the prospect or customer feels comfortable with the site, get all their questions answered, finds the product, service, or solution they were looking for, and is eased through the shopping cart without issue. It's only then you can create a sale.?
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Revenue is when the customer is happy with the decision to purchase and the value of what they purchased, which generates word-of-mouth referrals, and customers that never return items and purchase more. The big question always is, how do you do that with your website. That's what we will speak to in this "Pocket" book.?
Whether your website or Facebook page is based on eCommerce, Brick-&-Mortar Retail, or other services, it is the time that your visitors spend on your site that directly correlates to revenue. If your visitors leave your site before their questions are answered, you will lose them and in most cases permanently. They will move on to another solution provider for their solution never to return.?
We have gone to extraordinary lengths to determine how to keep our costly visitors on our sites. We have made an entire industry out of measuring "eye-gaze", A&B testing copy, colors, and images, WordPress Classic versus the new Block designs, layouts, pop-ups, menus, click-thru rates, and a lot more, all to find that perfect balance of aesthetics, content, and ease of use that converts.?