Why is empathy important in business relationships?

Why is empathy important in business relationships?

People in any relationship seek peace, compassion, and kindness. In business dealings, these elements become more important. Why? Just to ensure that business doesn’t overpower humanness in a relationship. Business relationships based on empathy promise little to no conflicts, and even those conflicts are met with compromising on both sides which is an ideal scenario.

Empathy is a tool with which you can efficiently understand the plethora of experiences and feelings others have. It connects people in a way that they find the necessary strength required to solve a problem and get through any situation. Empathic relationships can be developed by gaining each other’s trust. Once businessmen start trusting each other, leaving their paranoia behind, they start building a social network based on support and empathy. These relations are not superficial give-and-take business dealings. Instead, there's more to this foundation.

Empathy leads to open and honest communication in the workplace, which in turn, can lead to better relationships. Moreover, people take responsibility for their deeds more smoothly when they have better relations with their business team members. Money won't remain the only factor for which people would work with you. Rather, they would want to work with you no matter what. This is all due to good business relationships founded on trust and empathy.

There are hundreds of reasons why empathy is important in business relationships, especially in this day and age when people are starting to lose trust in humanity. Empathy provides you with stability, good nature, loyal business partners or employees, and many more. Ultimately, all of these factors lead to an increased profit for the business. Humans have a tendency making them crave associations and closeness. And empathy does the same in any context - cultural, social, family, friends, or business. Empathy is what keeps people together and brings out the truest meaning of humanity.

How does empathy playout in a world that is run by AI?