Why Dokter Siaga Is Needed

Healthtechsolutions – Along with the development of digital technology, the way someone communicates is now starting to shift. The ease of accessing technological sophistication in communication can also be used to answer patient concerns. That is why Dokter Siaga is at play.

With an online consultation application on the device, with just one touch, a person can choose a doctor according to his / her illness and can consult at any time.

Online doctor applications are important to enable a quick response to a health problem, besides the relationship between doctors and patients is very unique and personal, and more importantly, the maintenance of confidentiality.

Online doctor consultation is a breakthrough to shorten the time, and the consultations can be used to get a brief response to a health problem. The quality of healing also depends on the quick action of the people around the patient looking for the answer to so many questions for the remedy.

As an example of a scalded case that needed immediate treatment. When people suffer from hot water, you have to go to a doctor, but if you know what to do first, at least the patient can prevent the damaged skin layer from getting too deep, The stages of examination and diagnosis of a doctor to his patient consist of several stages, including anamnesis (question and answer), physical examination, as well as supporting examinations, laboratory examinations or X-rays.

The biggest portion is detailed information taking, only if additional physical or supporting examinations are needed. From a clear description of the patient, doctors usually have a picture of the disease and suggest the action and medication need to be administered. For degenerative diseases such as high blood pressure or diabetes, a physical examination is needed so that online consultation is not appropriate. The most important thing about online doctor consultation services is making relationships easier with doctors and in most cases when the relationship is easy, the disease might be reduced.

With online consultation, the time will also be shorter because the bureaucracy in the hospital can be cut. In addition, this convenience can also help patients find signs of disease earlier. In the past, people may have been ignorant of their health, now there is a doctor’s application such as Dokter Siaga where people might have a quick answer to how to tackle health issues.

What is Telemedicine, Teleconsulting, or Online Health Consultation

DokterSiaga online consultation regarding health problems that have emerged in recent years has become an increasingly popular choice in the midst of the Covid-19 pandemic. This service is also often referred to as telemedicine, telemedicine, or teleconsultation. The government through the Ministry of Health also has as an example the Temenin alias Telemedicine Indonesia program in order to provide online consultations at hospitals to Puskesmas.

In fact, online or telemedicine consultation services did not appear specifically because of the coronavirus pandemic. The service was there long before. The difference is that in the past, radio, telephone, and telegram were used, not digital technology devices as they are today.

What Is Telemedicine – Online Health Consultation

Telemedicine or online consultation is defined by the American Academy of Family Physicians as the practice of using technology to provide remote health services. A doctor in one place uses communication technology to serve patients who are in another place.

According to WHO, the practice of telemedicine can be divided into two, namely asynchronous and synchronous. The difference between the two lies in the delivery of the related data required for online consultation. With asynchronous telemedicine, patient data can be emailed to the doctor. Then the doctor studies the data and then makes a diagnosis.

Meanwhile, synchronous telemedicine is carried out in a direct interactive way, for example by means of a video call. So both doctors and patients can interact directly for a consultation. However, patient data can be sent to the doctor first to be used as a basis for a diagnosis that complements the online consultation.

Purpose of Using Telemedicine

WHO explains that there are four elements that are closely related to telemedicine, namely:

• Aims to provide clinical support
• Useful for overcoming geographic and distance barriers
• Involves the use of different types of information technology tools
• Aiming at improving public health
• From the explanation of that element, the purpose of telemedicine is not limited to consulting services. There are many things that can be done with telemedicine. These include sending patient data away from the hospital for rapid diagnoses, such as radiology and heart examinations. Telemedicine can also be done between health facilities to exchange patient data.

Patients can still benefit from medical examinations from doctors even though they are far from medical facilities. For example, for people who live in remote areas. In this case, it is sufficient to send documents such as photos, videos, and medical records to the doctor for an immediate diagnosis.

Telemedicine function

The main function of telemedicine is to facilitate medical services by health facilities, especially for people who are difficult to reach or access these facilities. However, infrastructure support and an adequate understanding of information technology are needed in the application of telemedicine.

Especially in the matter of health consultations using the Internet, a stable and strong connection is needed for services to run smoothly. With this support, telemedicine can fully function as intended to help improve public health remotely.

Telemedicine also functions to facilitate the inter-hospital patient referral system or from Puskesmas to the hospital. Enough data is sent with technology so as to reduce the risk of damage or loss in the middle of the road. Patients also no longer need to worry about forgetting to bring documents when they come to the referral hospital.

So it can be concluded that the telemedicine functions include:

• Speed up and simplify the referral system
• Assisting patients with first aid before being referred to the hospital
• Assisting health access for people who are far from health facilities
• Help reduce hospital congestion so that services in the hospital can be maximized for patients in need

In a pandemic situation, it is recommended that telemedicine or online consultation be an option even though people can still reach medical facilities. So it is not only those who live in remote areas who can benefit from telemedicine but the community in general.

DokterSiaga – The Virtual Health Assistant

Doktersiaga is a Virtual Health Assistant, doctors are on standby to help you get doctor schedule information quickly & easily. Chat with doctors on standby on WhatsApp and Facebook messenger

Smart Collaboration between Jakarta Smart City and DoctorSiaga

Jakarta Smart City has signed a memorandum of understanding with Doktersiaga and 9 start-up finalists for the Future City Hackathon – The Virtual Smart City Hackathon. The signing of this memorandum of understanding is a concrete step for Jakarta Smart City in opening collaboration with many parties which is certainly expected to have a positive impact on the people of Jakarta.

The Future City Hackathon was organized by Jakarta Smart City and the Berlin city government which aims to find start-ups with post-COVID-19 solutions and have the opportunity to collaborate with Jakarta Smart City. After going through a mentoring process with experts in the pillars of a smart city, finally, on August 28, 2020, Sehati TeleCTG became the winner of Future City – The Virtual Smart City Hackathon while Braga Technologies was chosen as the Public Favorite Start-up.

The nine start-up finalists who will sign this memorandum of understanding are Sehati TeleCTG as the winner of Future City – The Virtual Smart City Hackathon and Birru who will become Smart People Partner, Braga Technology as Public Favorite Start-up with bully.id to become Smart Governance Partner, 8villages will become Smart Economy Partners, Doktersiaga and Izy will become Smart Living Partners, Smash.id will become Smart Environment Partners while Sonicboom will become Smart Mobility Partners.

On the same occasion, Madre Indonesia as the organizer of the Future City –The Virtual Smart City Hackathon also signed a memorandum of understanding with Jakarta Smart City as the Smart Branding Partner. “The signing of this memorandum of understanding is proof that Jakarta is a City of Collaboration. The involvement of 10 companies that each maintain 1 of the 7 smart pillars (smart pillar) Jakarta is an example of active citizen participation in living up to today’s heroic values.

Jakarta Smart City already has superapps JAKI, which encourages increased digital experience through service personalization and changes in human behavior, especially during the COVID-19 pandemic. “The signing of this memorandum of understanding aims to provide various new innovations to our superapps, so that they can have more positive impacts, especially during the pandemic and post-pandemic period,” said Yudhistira Nugraha, Ph.D. as the Head of Jakarta Smart City.

JAKI is a platform for collaboration, especially in the form of smart collaboration development initiatives. “Jakarta Smart City provides this collaborative platform to foster a sustainable start-up ecosystem with diverse business models in order to provide the best service for residents and residents of Jakarta and its surroundings.

DokterSiaga is the main sponsor as Telemedicine, teleconsulting, of the forthcoming Healthtechsolution conference on August 25-26, 2021 which will be held in JS Luwansa Hotel and Convention Center.

About Healthtechsolution Conference

HTS Conference is a premier platform for researchers, practitioners, and educators to present and discuss the most recent innovations, trends, and concerns as well as practical challenges encountered and solutions adopted in the healthcare sector. The conference will provide unlimited opportunities to interact with prominent key decision-makers and industry leaders in the industry and greatly expand your global network.

The conference session will address various challenges in Indonesia’s healthcare sector, provide essential best practice updates and technology solutions and discuss opportunities for investment across Indonesia’s rapidly expanding healthcare sector.