Why does your business crave cloud telephony?

More than a century ago, the telephone was invented, we are still finding better ways to communicate every day. Along with my industry partners, I can only help innovate and educate everyone. I have already helped so many companies work efficiently, not only during the pandemic. But even before that.

At the heart of Vibtree sits cloud telephony, we also call it cloud voice. It involves hosting voice services to communicate on the cloud, rather than just physical hardware used for traditional systems. Like any other cloud service, not only can you integrate with other applications or platforms, but make it even more accessible and scalable than rigid traditional infrastructures.

So, I decided to make a shortlist to educate my potential customers about the benefits it can provide to your business.

Lowering your TCO:

Cloud telephony is always easy to set up, and most of the time requires minimal to no upfront capital expenditure. Being cloud-hosted basically means that there is no hardware installation required, well, buy a good pair of headphones at least. For a fast-paced business, a simple subscription provides access to enterprise-class features that ensures not only better efficiency but also superior customer experience and far smoother operation.

Increasing solutions flexibility:

Unlike home telephone systems, cloud telephony provides voice and messaging service for inbound and outbound calls, call forwarding, transfers. Most importantly, it allows businesses to choose and switch between solutions when they need to.

Integrating seamlessly with existing platforms:

The nature of cloud telephony means it can be a part of any computer application, integrating easily with existing CRM platforms. Calling is a native feature of the software already in use, rather than being separate altogether. This makes it much easier for teams to work together and coordinate on projects, be it through voice calls, to message or scheduling meetings.

Scaling faster for growth:

Because of a low infrastructural footprint, cloud telephony scales far more easily to match business growth. For growing organizations, it’s important to stagger out costs, pace outgrowth, and strike the right balance between efficient and expansion use of existing resources.

Mobility and responsiveness:

With remote working and a liquid workforce on the rise, cloud telephony offers a much more efficient platform to stay connected and working off on the same page regardless of locations or time zones. This is important for sales teams: a global routing infrastructure with low latency and strong connectivity, which directly allows teams to take calls and handle leads, no matter where they might be.

Conclusion

Cloud telephony can transform businesses in multiple ways. As technology progresses, it should also pave the way for much more advanced capabilities in communicative infrastructure – A.I. based automation, reporting, monitoring, and in-built global compliance features. Voice calls have moved away from traditional switchboards to the internet.

The seamless global experience runs on the cloud will soon be expected as THE norm.  

Are you ready?

Let me know your thoughts in the comments section. Would love to discuss it further.