Why does he/she done or didn't it? Email communication.

Most common questions in communication topic are:

• Why he or she is or is not answered me?
• Why he or she wasn't choosing me?
• Why he or she answered me like that?

Here we can see that are several points of view:

• You;
• Other person;
• External world with it’s circumstances.

First of all, let’s take a look on your way to communicate.

Did you included in the message an information that is or could be relevant to your conversation partner?

Or are you only talking about yourself and your situation?

Did you though about - What's in this for him/her? What he/she can get from you?

Second, what you should to think about is emails prioritizing options.

In the workplace - include also an information till what time and what answer do you expect from the colleague, manager or an employee.

So many times people just don't know how important this message is and what you want to get from them.

Not all information has the same time frame and engagement level. Some has higher, some lower.

You need to provide this information to your conversation partner, so he or she can understand in what category to put this email.

Categories -

important/fast, important/slow, less necessary/fast, less necessary/slow.

And we all look in our own perspective. What one thinks as important, other would rate as not.

In the workplace we should rate it according to job goals that are set on some period. If goals are clear and comes together with employees values, and current life situation outside the work, everything will be rated correctly from both sides.

Third, if we look on job or client search -

What solution are you providing and how suitable is it for your partner?

Imagine:

• You receive some email that in 1st 5-6 sentences talks about other person and then has a question of - Would you like to help? Give a job, make a donation, take an opportunity to work together.
• There also is another email, where person is talking only about you - How he or she could help and what a great atmosphere you will get, and "how ponies will fly on the rainbow".
• And finally there is a third email that you open - it says about potential solutions to you and also includes an information of what other person wants to get within the cooperation.

Which partner would you choose?

I would say, that most of us would pic the third one.

Because 1st don't thinks of us at all. 2nd is too fluffy and may include some not showed risks.

And 3rd is made logical, open and creates trust.

If we understand that as clients, why are we not using the same proposal creation frame for others?

Forth, there are not only email prioritizing but also life goals levels.

How needed at the moment these service is for you?

If needed - you will answer.

If not needed - you can take this service provider in your list and/or send a message that would like to stay in connection for the future.

If you are full of work and don't have energy to answer all incoming emails, than you may set time in 1-3 weeks to go back and answer them all in one time.

Yes, there are a rule of 72 hours that you should answer emails. In the workplace and current clients you would take it as a must.

But for new connections most of the time we can skip this rule, cause we have so many things to get done.

So, what we should do:

• When send emails to our colleagues, manager, employees?

Make sure that you included an information of what expect from the other side, what main question answer you need to get for next job steps, in what time frame you need to get this answer.

If you need it faster than 72 hours, write in a chat or make a call.

• When send emails to potential partners, clients, recruiters, candidates?

Don't wait for a fast answer! Don't sit and do nothing while having no answer!

Analyze your messages. Make it look like interesting for other side and continue to grow your list and going through it.

In freelance it would be much bigger than in searching of an in-house job.

But all we have our conditions to achieve, right?!

Note that there are some niches in which a chat or a phone call is more suitable.

When choose the communication channel, make it sure who's answer do you need and what persons routine looks like.

Don't go in negativity, other people are not created in this world to please you. It’s your job.

So, stay positive to the world and make it want to work with you. Or at least, don't make it worse for yourself.

People has their own problems. We notice negativity, but can choose not to react.

The same is in the workplace - What all wants to achieve?

Peaceful, interesting, worth it job and it’s outcomes. That all is connected with people. Want we that or not.

Let’s make it happen. With each of small impact it is possible.

Cheers, Lilita