Why Does Account-Based Marketing Even Exist?
And Why Should You Give a %&$%?

Why Does Account-Based Marketing Even Exist? And Why Should You Give a %&$%?

It dawned on me this week that all major thought leaders and vendors are talking about Account-Based Marketing but few have addressed why it even exists or why the heck you should even care. So here goes…

The hype around Account-Based Marketing (ABM), now also referred to as Account-Based Experience, Account-Based GTM, or Execution, is a game-changer for companies wanting to go after high-value accounts with custom campaigns. Instead of the usual marketing methods that aim to attract a bunch of leads, ABM zeroes in on a few key accounts that matter the most. The strategy is more than just tiering and targeting accounts, it is focusing your ICP Ideal Customer Profile strategically and leveraging intent technologies to align into one revenue team of Sales-Marketing-BDRs-Channel all working together to prioritize Accounts with the highest propensity to buy.? This focused strategy is becoming more popular for some really good reasons. Starting with the fact that Marketing Qualified Leads (MQL) really suck and have been a measurement for marketers for years that wasn’t the right metric in the first place.?

?Marketing Qualified Leads (MQLs) SUCK!

While Marketing Qualified Leads (MQLs) have been a traditional metric for measuring the effectiveness of marketing efforts, they have several shortcomings listed below:

  1. Quality Over Quantity: MQLs often emphasize quantity over quality, leading to a large number of leads that may not be a good fit for the product or service.
  2. Misalignment with Sales: MQLs can lead to misalignment between marketing and sales teams, as sales may find that many MQLs are not actually ready to purchase or do not fit the ideal customer profile.
  3. Low Conversion Rates: MQLs can result in low conversion rates if the leads are not properly qualified or if they do not have a strong intent to buy.
  4. Lack of Personalization: Traditional lead generation often lacks the level of personalization that ABM offers, making it harder to engage and convert leads effectively.
  5. Inefficient Resource Use: Broad-based lead generation efforts can be resource-intensive and inefficient, as they may involve targeting a large audience with a low likelihood of conversion.
  6. Focus on Short-Term Gains: MQLs may drive short-term results but often fail to build the long-term relationships and account loyalty that ABM seeks to achieve.

Why ABM Exists

Modern buyers are way more informed and expect personalized experiences, doing tons of research before making a decision. The old-school "spray-and-pray" email spamming doesn't cut it anymore and just gets ignored in all the digital noise.

That's where Account-Based Marketing (ABM) comes in. It’s all about giving tailored and personalized content and solutions that hit the specific needs and problems of your target accounts. In the B2B world, decisions usually involve multiple people and take longer. ABM helps you deal with this by getting all the key decision-makers in a target account on the same page, sending consistent and relevant messages to each one, and building agreement to drive purchases.

Tech advances in ABM platforms, using algorithms to prioritize Ideal Customer Profiles (ICP) and leveraging intent data, have made ABM strategies easier to implement. But, they don’t replace the need for a solid business strategy and understanding of your market and buyer persona. These technologies help teams gather insights about target accounts, track their behavior, and deliver personalized content at scale. Plus, the ability to measure and tweak ABM campaigns in real-time boosts effectiveness, making it easier to hit your marketing and sales targets.

Frankly, Why you Should Give a Damn about ABM

Because it's about damn time for a change where your revenue team becomes one team!?

Account-Based Marketing represents a paradigm shift in how companies approach revenue acceleration. ? This approach is critical to tackle evolving buyer behavior.?

Here is a list of benefits for companies aiming for growth and long-term success. As tech keeps advancing and buyer expectations shift, ABM is set to be a key player in the modern marketing toolkit.

  1. Higher ROI ABM is known for delivering a higher return on investment compared to traditional marketing methods. By focusing resources on high-value accounts, companies can achieve better alignment between marketing and sales efforts, resulting in more efficient use of marketing budgets and higher conversion rates.
  2. Improved Customer Relationships ABM fosters deeper relationships with key accounts by addressing their unique needs and challenges. Personalized interactions and targeted content demonstrate a company’s commitment to solving specific problems, leading to increased trust and loyalty. This customer-centric approach can result in longer-term partnerships and repeat business.
  3. Sales and Marketing Alignment One of the critical benefits of ABM is the alignment it brings between sales and marketing teams. ABM requires close collaboration to identify target accounts, develop personalized strategies, and measure success. This alignment ensures that both teams work towards common goals, enhancing overall effectiveness and efficiency.
  4. Enhanced Competitive Advantage In highly competitive markets, ABM can provide a significant edge. By delivering highly relevant and personalized experiences, companies can differentiate themselves from competitors. This targeted approach helps in capturing the attention of decision-makers and positioning the company as a preferred partner.
  5. Scalability and Flexibility While ABM initially focuses on a select group of high-value accounts, the approach is scalable. Companies can start with a small number of accounts and gradually expand as they refine their strategies and see positive results. Revenue "Pod Teams" can be created that have cross-functional alignment executing with specific roles and responsibilities in a 6-week sprint process. This process is a very optimized way to produce meetings collaboratively at an accelerated pace. Additionally, ABM strategies can be adapted to different market segments and industries, making it a versatile tool for growth.

For more revenue musings follow me on Substack and express your support and insights https://lorenshumate.substack.com/

Declan Mulkeen

Make ABM your revenue engine | CMO @ strategicabm | Part-time podcast host ???

9 个月

I give a $%^# ?? In the words of Cher...if I could turn back time...ABM existed or rather came into existence to solve a challenge. Two large orgs - Accenture and Unisys saw that they were selling their myriad list of solutions into complex organizations with multiple geos, multiple divisions, multiple decision makers and buying committees. They had dedicated Key Account teams per key customer - but didn't have dedicated Marketing teams per customer to effectively market to these complex organizations effectively. And hey presto... Client-centric Marketing was born... it was then rebranded by ITSMA and the like to ABM... But that's the back story. Think of it as a CMO per customer. When you explain this to people - they get it. A dedicated CMO for your most important accounts. The rest is detail. If you distil ABM down to its essence it is a deep understanding of your most valuable customers.

John Lane

I help companies align & engage their teams, driving productivity, reaching business goals, reducing turnover costs—while creating more satisfied employees who fuel long-term growth. Podcaster | Disc Golf | Curious? DM!

9 个月

Loren Shumate You do such good work. Thanks for sharing. In my (limited) experience, one of the major hold ups or resistance points of ABM (or at least well executed ABM) is that it forces Sales and Marketing to actually work together. And I mean work together. Not throw KPIs over the transom. This can be difficult because often times, sales teams are more "socially oriented" and marketing has become specialized, many of these practitioners are "technically oriented" . Learning to talk TO each other and not AT each other is a big first step.

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