Why dev and engineering teams need product experience tools

Product experience tools—including analytics, in-app guides, and feedback—aren't just for product teams. The hands-on-keyboard folks (your developers and engineers) reap huge rewards from them, too. From cleaner logging and processes, to eliminating unknowns and reducing thrash, to saving money and bolstering your bottom line—the benefits are abundant.

4 reasons your engineers should be using Pendo, too

?? by Lee Harris

As any engineer will tell you, application monitoring is paramount to ensuring that your system is running well and working for users. You’re able to make sure users are getting a performant software experience, and that any recurring errors are dealt with quickly.?

So when I saw a job opportunity at Pendo and learned what the product was about (no-code?product analytics?and?in-app communication) my thoughts were,?This is amazing!?Product managers need their own monitoring tool. I also learned that it meant engineers would no longer be asked to add in bespoke logging into system logs to track product usage—which is a huge win for engineering organizations.

What I have come to realize during my time at Pendo is that Pendo is not just a tool for the product team. It’s a tool for everyone—including engineers.

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3 ways Pendo saves you engineering time and resources

?? by Nathaniel Brown

When it comes to the value of a product experience platform like Pendo, many immediately think of the improved customer experience it enables. And it’s true: Pendo’s robust?analytics,?in-app guidance, and?feedback?capabilities fundamentally transform users’ digital experiences for the better.?

But Pendo also creates value for businesses in other ways—including by saving engineering and developer teams precious time and resources and freeing them up to focus on higher-impact work. Here are three examples of this impact in practice.

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How freeing up development resources improves your bottom line

?? by Pippa Armes

When the going gets tough, finance leaders have to get ruthless.

Companies everywhere are facing some serious economic headwinds. And the leaders at their helms are having to make difficult decisions about resourcing and budget allocation to help see their organizations through to the other side.?

The smartest, most resilient businesses are finding ways to reduce spend at every stage of the product lifecycle by using analytics, in-app guidance, and feedback tools to stay focused on the right initiatives (read: the things that customers will want to use and pay for). And they’re doing it without sacrificing the customer experience—in fact, they’re actually?improving?it.

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