Why Credential Security is Critical for All Organizations

By Cody Lents, Covi ??

In the world of non-profit and non-governmental organizations, your mission is everything. Every dollar raised, every program executed, and every service provided works toward creating meaningful and lasting impact. But behind the scenes, a strong foundation of operational resilience is critical to protect your mission—and safeguarding your usernames, passwords, and pin codes, or credentials, is a cornerstone of that foundation. Ensuring that your organization maintains proper credential management and security protects your data, strengthens trust with stakeholders, maintains the operational integrity, and ultimately enhances your programming and service delivery.

Here’s why credential security matters and how implementing best practice solutions and policies can elevate your employee experience, protect your donors and beneficiaries, and support your executive leadership and board.?

1. Credentials: The Keys to Your Organization

Every solution or service you use—whether it’s for fundraising, donor management, payroll, communications, etc.—requires secure credentials to function effectively. These credentials grant access to sensitive data and critical functions, but they also pose significant risks if mishandled or mismanaged.

The Risk of Neglect:

• Shared logins can lead to poor accountability.
• Using weak or undocumented credentials can expose your organization to cyberattacks.
• Poor credential management disrupts workflows, creating inefficiencies. Remember that time the social media manager forgot the only login to the Facebook account and how long it took to recover it!

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