Why Conflict Happens and How It Starts from the Heart
Olu Balogun, Leadership Training Expert, MBA
Leadership Activator, Empowering Teams to be Impactful Leaders, Creator of 5P Game of Life Habits, Founder & CEO of OLUBOX??, Author, Leadership Coach, Strategic Business Advisor and Former US Navy.
Introduction
Conflict is an inevitable part of life, arising in personal relationships, workplaces, and even within us. While it may seem like disagreements stem from external situations, the truth is that conflict often begins from within—deep in the heart. Our emotions, expectations, fears, and past experiences influence how we perceive situations and interact with others. Understanding why conflict happens and how it originates from the heart can help us manage disputes more effectively and build stronger relationships.
Why Does Conflict Happen?
Conflict arises for several reasons, including differences in opinions, values, personalities, and unmet expectations. Here are some of the most common causes:
- Miscommunication – A lack of clear, open, and honest communication can create misunderstandings, leading to unnecessary conflicts.
- Unmet Expectations – When people expect something from others and don’t receive it, frustration and disappointment set in, sparking disputes.
- Ego & Pride – The need to be right, gain control, or protect one’s image often leads to arguments and power struggles.
- Fear & Insecurity – Deep-seated fears, such as fear of rejection, failure, or being taken advantage of, can drive defensive or aggressive behaviors.
- Past Wounds – Unresolved trauma or negative experiences can cause individuals to project past hurts onto current situations, leading to unnecessary tension.
- Resource Scarcity – Conflicts often arise when people compete over limited resources, such as money, time, recognition, or opportunities.
How Conflict Starts from the Heart
At its core, conflict isn’t just about what happens on the surface—it’s about the emotions and beliefs rooted in our hearts. Here’s how inner struggles lead to external conflicts:
1. Emotional Triggers
Our emotions play a powerful role in how we react to situations. If someone criticizes us, for example, our reaction may not come from the words they said but from how their words made us feel—hurt, insecure, or undervalued.
2. Fear of Losing Control
When people feel like they are losing control over a situation, they often react defensively. This fear-driven response can escalate simple disagreements into full-blown conflicts.
3. Lack of Empathy
When we fail to see things from another person’s perspective, we assume the worst about their intentions. This lack of understanding fuels anger and resentment.
领英推è
4. Pride and Ego
Sometimes, conflict isn’t about what’s right or wrong—it’s about pride. The unwillingness to admit mistakes or compromise can prolong and intensify disagreements.
5. Holding onto Resentment
Carrying past grievances in our hearts can cause us to react negatively to situations that don’t warrant such strong emotions. Holding onto resentment prevents healing and leads to repeated conflicts.
How to Resolve Conflict from the Heart
Understanding that conflict begins internally allows us to take proactive steps toward resolution. Here’s how:
? Practice Self-Reflection – Ask yourself, “Why am I really upset? Is this about the current situation, or is it tied to something deeper?â€
? Develop Emotional Intelligence – Recognizing and managing your emotions can prevent impulsive reactions that escalate conflicts.
? Cultivate Empathy – Put yourself in the other person’s shoes. Try to understand their perspective and emotions before responding.
? Improve Communication – Speak openly, listen actively, and avoid accusatory language that triggers defensiveness.
? Let Go of the Need to Win – Conflict resolution isn’t about proving who is right—it’s about finding a path forward that benefits everyone involved.
? Choose Forgiveness Over Resentment – Letting go of grudges frees your heart from negativity and promotes peace.
Conclusion
Conflict is a natural part of life, but its roots often lie deep within our hearts. By understanding our emotional triggers, managing our insecurities, and approaching disagreements with empathy and self-awareness, we can transform conflicts into opportunities for growth and deeper connections. The key to resolving conflicts effectively isn’t just about changing our external reactions—it’s about healing what’s in our hearts.