Why is the cat there- Driving Change
Amnah Ajmal
Top 25 in Financial Technology US. Top 100 women in fintech across the globe. Top 10 in America’s. Transforming businesses across continents by redefining consumer experience & innovating products.
Having lived and worked in 8 different countries I consider myself fortunate that I learnt to spot the cat and ask why is the cat there?
My favorite writer (Paulo Coelho) shared a story in one of his books which reminds me of my journey across the world. Let me share it with you.
A great Zen Buddhist master had a cat which he loved very much. So, during meditation classes, he kept the cat by his side – in order to make the most of his company. One morning, the master passed away. His best disciple took his place.What shall we do with the cat? – asked the other monks. As a tribute to the memory of their old instructor, the new master decided to allow the cat to continue attending the Buddhist classes.
As people from other regions came to the monastery they started to spread the story that a cat took part in the meditation sessions. The story began to spread. Many years passed. The cat died, but as the students at the monastery were so used to its presence, they soon found another cat. Meanwhile, the other temples began introducing cats in their meditation sessions: they believed the cat was truly responsible for the fame and excellence of the Master’s teaching.
A generation passed, and professors started to write about the importance of the cat in meditation. And so, for a whole century, the cat was considered an essential part of Zen Buddhist studies in that region.
Until a master appeared who was allergic to animal hair, and decided to remove the cat. There was a fierce negative reaction – but the master insisted. Since he was an excellent instructor, the students continued to make the same progress, in spite of the absence of the cat.
Little by little, the monasteries – always in search of new ideas, and already tired of having to feed so many cats – began eliminating the animals from the classes. In twenty years new revolutionary theories began to appear – with very convincing titles such as “The Importance of Meditating Without a Cat”, or “Balancing the Zen Universe by Will Power Alone, Without the Help of Animals”.
Another century passed, and the cat withdrew completely from the meditation rituals in that region. But two hundred years were necessary for everything to return to normal – because during all this time, no one asked why the cat was there.
How many times you would want to drive change and question why are things done in a particular way and you get an unconvincing answer or merely arguments to protect the status quo. Change agents in corporations have to be like water; find their way flowing under the door even when all doors are shut. When you have the passion, courage and perseverance to do the right thing for your customers, your company, your people, you learn to challenge the rules, question the foundation and your ideas would be considered crazy by those who think the cat should be there because the cat has always been there.
Expert in Strategic Partnerships, Building Product Strategy/Customer Value Proposition, Payments & Loyalty. Ex Mastercard, Visa, Citibank and Collinson Group
6 年Great article - you are a great example of questioning why are we doing it this way. You managed to transform the business over a small period of time by challenging the anti-change supporters
Executive Leadership Coach | Board Chair | Keynote Speaker | Recognized Across ASEAN & Asia for Women in Leadership, Payments & Fintech Excellence (2021-2024) | Champion for Governance, Innovation & Inclusion
6 年Thanks for sharing Amnah! Love the article and if I may just add that besides courage, passion and perseverance, we would need to communicate the vision, the WHY, so we get people to buy in and drive it forward together. Not easy. Hence we need to preserve and it should not take two centuries to drive positive change!
Vice President at KHAZANAH NASIONAL BERHAD
6 年Amnah great article and great to know that I have worked under your leadership??
CXO/COO/CIO/CTO | India's Top Transformer/Impactor - Platform Business Executive
6 年The last passage is so true, its my personal experience in my current role..."How many times you would want to drive change and question why are things done in a particular way and you get an unconvincing answer or merely arguments to protect the status quo. Change agents in corporations have to be like water; find their way flowing under the door even when all doors are shut. When you have the passion, courage and perseverance to do the right thing for your customers, your company, your people, you learn to challenge the rules, question the foundation and your ideas would be considered crazy by those who think the cat should be there because the cat has always been there."
Head of Digital Transformation | Solution Architect | Agile Coaching | Connecting business to technology and improving the capability of both
6 年Beautiful metaphor!