Why the buyer's persona matters
iHub Africa Students Account
Creating Opportunity Unlocking Global Potential
In the modern world, where people are busy squeezing time out of their busy schedules and where competition for customers' attention becomes a struggle, it certainly pays to target the right audience. But how can one aim at the bullseye when the end goal is as fluid and shapeless as the cloud? The answer lies in what digital marketers call the buyer persona—the perfect solution to get it right in the development of communications that speak to the client and get a response to buy.
Why do buyer personas matter?
Marketing without a clear depiction of the ideal customer is like guessing without seeing the bigger picture. It's important to understand your target consumers better, beyond just their demographics. Focus on their main complaints and the problems your product/service can solve.?
Imagine being like McDonald's in 1990, when the Arch Deluxe burger was aimed at adults, unlike McDonald’s previous offerings, which were targeted at kids and families. The company spent over $150 million on advertising to attract adults looking for a healthier fast food option. However, the campaign failed to resonate with the intended demographic, as adults perceived McDonald’s as a cheap, fast-food restaurant, not a fine dining establishment. The Arch Deluxe did not align with their expectations of the brand, and the advertising was unable to convey the sophisticated appeal of the burger to its target consumer base. This misjudgment led to the failure of the Arch Deluxe and its eventual removal from the McDonald's menu.
When making a buyer persona, you have to keep this in mind:
Goals and Aspirations: What are their aims and ambitions? How does your product or service align with their overarching objectives?
Values and Beliefs: What drives them? Which messages will resonate with their fundamental principles?
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By comprehensively understanding your buyer personas as if they were old friends, you can unlock a wealth of marketing benefits:
Smarter Budget Allocation: In order to improve circulation, affect the right market, and consequently, advertise frequently on the network that is frequently used by your intended market, as this will increase the overall Return on Investment.
Crafting Your Buyer Personas
While it is integral to your business, the definition of a persona varies depending on the organization. However, some key steps can guide you:
Keep in mind that buyer personas evolve. As you gain more knowledge about your audience, it's crucial to update the personas to ensure your marketing messages are finely tuned. This is especially important for successful digital marketing. Understanding your target audience is key to effective marketing. Embracing the value of buyer personas will greatly benefit your target demographic.