Why are businesses using digital operations management systems?

In every business the communication between teams and management can break down, equipment can fail and your brand standards can be compromised. Does it sound familiar to you?

If you could address all your main issues quickly before any major dips in performance occur, have the right information at hand, be on top of what is happening inside your company’s operations, getting real-time visibility and being able to action management teams right away - how valuable would that be?

In a digital world companies need to be smarter, quicker and more effective than ever. You probably already have a lot of systems in place, and you are wondering what exactly an operations management system is, or what it could do for you and why you need it.

Some process inside your company require special attention, let’s say. They can cause irreparable damages to your organisation’s reputation or even worse, put your people or even your customers at risk. A single site food safety incident or bad food hygiene rating in a multi-site restaurant group operation can reflect terribly on the whole organisation and jeopardize people’s well being – how many cases of food poisoning and even deaths could be avoided?

How fast can your company react when a catastrophe or disaster reaches you unexpectedly? This could be a fire, a flood, or even a structural damage. In the worst case scenario, these could develop to a butterfly effect, causing even more problems, like roads closures, electrical damages and putting people's safety at risk. You need to implement your business continuity plan quickly, consistently and responsively. In this last case, for example, your staff must be ready and prompted on what actions to take immediately, instead of going through pages and pages of protocols...

You need to ensure your critical and routine process and protocols are being followed om every level and in every site to avoid taking risk. You need to keep your procedures up-to-date and be able to implement preventive actions. Without visibility of what is happening, what are the processes that are not being followed and what to do, how are you supposed to take action?

This is why having a digital operations management system is really important. Teams can follow these procedures, contribute, upload important documents or images on the issue and respond quickly to management, being able to track all actions by the push of a button. All this information in real-time, containing instructions and prompting staff to do the right thing, in the right way, at the right time. Digital workflows alerts your staff allowing teams to work more efficiently and give management relevant and important information to be on top of what is happening.

In every industry, from multi-site complex operations to single sites daily routines, Checkit can provide a tailored and simple solution in two main areas: 

1-   Work Management 

Workforce efficiency is a major issue for most companies due to inflexibility, lack of good quality logistical information and the tools and skills to manage a more efficient workforce and Checkit is able to simplify the processes and ensure they are visible and accessible at any time. Through a mobile APP checklists application or a Memo device to be used in harsh environments, our work management solution can be used in so many different areas:

? Food Safety and Hygiene: guarantee that food safety standards are met across the business, save staff time, minimise paper and food wastage and financial loss, providing accurate data to audits and reporting.

? Health and Safety: centralise compliance, auditing and reporting with digital checklists. Checkit provides all round support for businesses to deliver on their compliance commitments, from policy design to implementation and monitoring.

? Stock Control: allocates stock to inventory, captures stock or equipment usage and offers insights, such as the amount of time a product was out of stock and had demand, amongst others, controls stock levels and product availability.

? Equipment Maintenance: Identify issues, trends and equipment failures quickly, sending real-time alerts that enable management teams and staff to take action in time.

The options here are endless. We have customers using digital checklists workflows for bowling areas, to cleaning rooms in hotels and prison cells to guaranteeing important costly stock items are moved safely from one site to another.

According to Stenia Walker, Deputy Group Head, Safety and Risk at Sodexo: “Our goal is to improve the quality of life. It is very important that we safeguard our staff and the people we serve, delivering the best possible service to our customers and having partners like Checkit have contributed directly to this mission.”

2-   Automated Monitoring 

Checkit’s smart wireless sensing networks use Internet of Things technologies to replace manual checks with 24/7 monitoring to protect valuable stock, appliances and processes.

? Temperature sensing across a wide range from -80°C up to +260°C

? Humidity sensing, door closure monitoring, relay closure monitoring

? Sensors are available with full calibration certificates with additional UKAS options.

Gavin Riley, Food, Beverage and Retail Manager - Center Parcs

“Checkit was chosen not only because it provides a single-vendor solution, from temperature monitoring to food safety, but it can also scale to our needs. This allows us scope to diversify into front-of-house and business intelligence reporting. 

If you want to learn more about how Checkit Platform can help you digitise your operations, improve compliance and reduce risk get in touch. You can also call us on +44 01223 941 450