Why Business Should Hire a Virtual Assistant?
What’s A Virtual Assistant?
A virtual assistant(VA) is an individual who provides different services to businesses or entrepreneurs from a remote location. While they’re not in-office employees, they can access the necessary data and tools to do the job virtually.
It’s the advancement of technology that makes this process a possibility because businesses no longer need people to be present in the office or even the same location for them to work.
What does a virtual assistant do?
Apart from bringing you your coffee, there’s isn’t anything that a virtual assistant can’t do.
Depending upon what businesses need them for, virtual assistants can assist with almost every work-related task.For example,
- Customer support,
- Administrative tasks,
- Social media manager,
- Data entry and management,
- Respond to emails and phone calls,
- Schedule meetings,
- Book travel and accommodations,
- Manage a contact list,
- Prepare customer spreadsheets and keep online records,
- Organize managers' calendars,
- Perform market research,
- Social media management,
- Operational and administrative tasks,
- Website design,
- Community management,
- Content management etc.
In addition to those, companies can hire role-specific Virtual assistants to handle specialised duties as well. In these scenarios, virtual assistants have a specific skill set that only allows them to tackle just one domain. For example, sales and marketing, public relations, or customer service.
Advantages of hiring a virtual assistant:
A. Lower Salaries & Operating Costs
Instead of hiring a full-time employee to do a small job, you can hire a virtual assistant to do it for you. As they usually charge on an hourly or task basis, you only have to pay them for work that’s actually done.
Additionally, as they’re working remotely, you won’t have to pay for overheads like their internet connection, laptop or other office space related expenses.
B. Quality service
There might be instances where hiring a virtual assistant wasn’t a good experience for a business due to the absence of robust guidelines. However, most of the time hiring VAs leads to companies getting access to hard working individuals, who insist on delivering quality service.
C.Offer 24/7 Customer Service
Most businesses have customers spread across the globe.
But when your business and staff are only located in one area, coping with global needs and international timezone can be difficult.
For example, if you’re based in New York, your operating hours will be midnight for your customers in Melbourne, Australia! The only way you can deal with this is if your New York office works 24 hours a day!
D.Decreased workload
Have you ever been in a situation where you missed your kid’s hockey game or a dance recital because you were either too busy handling ‘things’ or because ‘something came up’ at work?
Saving time and decreasing your workload go hand-in-hand when it comes to outlining benefits of hiring virtual assistants. Having VAs, who can handle those ‘things’ or tackle that ‘something at work,’ can help you get more time and therefore reduce your increased workload.
Conclusion
Why Business Should Hire a Virtual Assistant?
The answer is simple.
They can help you streamline your work activities in no time!