Why not to ask “Why?” in Coaching

Why not to ask “Why?” in Coaching

“Coaching is engaging with people to unlock their true own potential, enabling them to activate their built-in natural learning capability to achieve their desired goals.”
Ali Khaled Alhashmi
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It is a common misperception that all types of “open ended” questions can be used to great effect in coaching. This is because open ended questions are generally helpful in a coaching environment because they provoke thought. However, while most open ended questions are helpful in coaching, the use of “Why?” is often counter-productive. Let us understand the reason for this.

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Coaching aims to unlock the potential of the client (coachee). The coach achieves this through partnering with the client, asking them powerful questions. The problem comes about when the question, “Why?” is used because this can end up making the client defensive. The reason this occurs is because asking “Why?” can seem rather judgemental. An example can be used to illustrate this point. If you ask someone, “Why did you not consider communicating with the person differently?” then it seems as if you are suggesting that there is a different, better way to have gone about it, which the client did not use. This feels negative if you are on the receiving end of it. 

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The outcome of asking a client such a question will invariably lead to the person retreating into a cocoon, and the partnership’s effectiveness may be detrimentally impacted. In such a scenario, it will be hard to achieve the aims of the coaching. So, if you’re thinking of using “Why?”, think again. Ask yourself how else you might help the person unlock insight and drive success instead. 

Ajaz Hussain

Internationally certified careers consultant | senior career counselor | enabling students, graduates, and experienced professionals with knowledge, skills, and tools to achieve successful career outcomes.

4 年

Nice article - Ali Khaled Al Hashmi! By rephrasing the question “Why did you not consider communicating with the person differently?”, we might ask (depending on the probing direction): 1. What other ways might you consider communicating differently? 2. In which ways might communicating differently have been more effective? 3. How might the person have responded differently to other ways of communicating?

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Juan Ronel Rivera Rojas

Director Ejecutivo Global, Consultor de Soluciones Empresariales, Mentor & Coach Executive, Conferencist en McRiver Red

4 年

---Esta si es una pregunta poderosa,? ? DE QUE MANERA YO PUEDO AYUDAR A ESA PERSONA SIN UTILIZAR EL POR QUé ?....... Mi única manera de poder ayudarlo, va a ser empezando notablemente con preguntas poderosas de la Religión y la Espiritualidad, para que su AUTOESTIMA PERSONAL? se eleve y se desenvuelva con sus creencias, virtudes y valores; de esa manera su INTELIGENCIA EMOCIONAL se encontrará preparada recién, hablo según Yo a título personal,? para recibir la posterior pregunta poderosa del? ? POR QUé ?? ....... ---- Un planteamiento inteligente CON éSTA INTERROGANTE PODEROSA PARA PENSAR, muy buena. Hecha por el SE?OR? Ali Khaled Al Hashmi ,.....? Por algo fue premiado varias veces tanto en el extranjero, como en su país.....

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Faisal Al Saquib

Senior Health Safety Environment

4 年

????? ????? ? ??? ?? ?????? ????? ??? ???? ????? ??? ???? ????? ???????? ??????? ??? ???? ??? 13 ????? ??????? ?? ?? ?? ?????? ????? ??? ?????? ? ???? ???? ?????? ?? ?????? ???????? ????? ???? ??????? ????? ???????? ???????. ??? ????? B-Tech in Mechanical ?????? ????? ????? NEBOSH ? IOSH ?????? ??????? ????? ??? ???? ?????? ??????? ?????? ??. ???? ?? ?????? ?????? ?????? ?? ????? ?????? ??? ???????? ????? ?? ???? ??? ????. ????? ???? ? ???? ?? ???? ???? ????? ???? ?????? ?????????? ???? ????? ??? ???? ????????? .. ???? ??????? ??? ????? ?????? ?????? ???????. - ??????? ???? ????? ?? ?????? * ???? * * Sr.Hse ?????? * Mobile- 91-8051172144 *

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Muhammad Asif Khan

Safety Officer at Emerites technical & thermal system

5 年

Dear Sir/Madam, The challenging business environment in order to compete modern requirements and standards, our role in health safety and environmental is critical. I offer myself as safety professional, with extensive local experience and multilingual abilities to handle any work site. I firmly believe in team building and time framed targets achieving skills. I have completed my master degree and have taken up employment in various fields ranging from construction to the services sector. My primary fields of work, as you will see my enclosed curriculum vitae, have been Health, Safety and Environment. My qualification, work experience and past performance are a potential match to the job description that you have mentioned. Present industry standards requires high degrees of compliance to statutory requirements, this besides being a legal requirement the poor implementation of an HS system adversely affects the productivity of the employees and may result in loss of revenue in other forms, therefore I will strive to implement systems that would ensure the provision of a safe and healthy work environment to the employees. Best Regards, Muhammad asif E-mail [email protected] Mobile number 0569273440

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UDAY NAYAK

Training and Competency Management Specialist : Project Manager at IHRDC

5 年

Very true...definitely agree... 'Why'is a negative way of approach on the entry point employee. A coach while guiding and imparting the underpinning knowledge shall be a sure success in his endeavors with a positive and friendly approach.? This shall result in getting the best of the entry point employee as well help him to achieve and become a sincere as well knowledgeable 'hands-on' professional ahead.

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