Why Applicant Tracking System is not a complete solution for hiring?

Why Applicant Tracking System is not a complete solution for hiring?


Applicant Tracking Systems (ATS) are widely used in the recruitment and HR industry for several important reasons:

  1. Efficiency: ATS automates many time-consuming tasks in the recruitment process, such as resume parsing, job posting, candidate communication, and interview scheduling. This increases the efficiency of the recruitment process, saving time for HR professionals.
  2. Centralized Data: ATS stores all candidate information in a centralized database, making it easy to access, search, and manage candidate data. This centralized approach streamlines the hiring process and ensures that important data isn't scattered across various sources.
  3. Improved Candidate Experience: ATS can provide timely feedback to candidates, improving their overall experience and perception of the company. It helps maintain clear communication and provides a platform for candidates to track their application status.
  4. Customization: Many ATS platforms allow companies to tailor their hiring process, from creating custom application forms to setting up automated workflows. This customization helps align the system with a company's specific needs and requirements.
  5. Compliance and Reporting: ATS often comes with features that help companies comply with hiring regulations. It can generate reports and provide data that is essential for Equal Employment Opportunity (EEO) compliance and other legal requirements.
  6. Scalability: ATS can adapt to the changing needs of an organization as it grows. It's a scalable solution that can handle small to large volumes of candidates and job openings.
  7. Streamlined Collaboration: ATS facilitates collaboration among hiring team members. It allows multiple users to access candidate profiles, leave comments, and collaborate on the selection process.
  8. Analytics and Insights: ATS can provide valuable data and analytics about the effectiveness of the recruitment process. This information can be used to identify areas for improvement, optimize the hiring process, and make data-driven decisions.
  9. Reduced Administrative Errors: Manual processes are prone to errors, such as data entry mistakes and oversights. ATS minimizes these errors, ensuring accuracy and consistency in hiring practices.
  10. Cost Savings: By reducing the time and resources needed for recruitment, ATS can lead to cost savings for organizations. It also helps avoid the costs associated with bad hires.
  11. Competitive Advantage: In a competitive job market, having an efficient and well-organized hiring process can give an organization an advantage in attracting and retaining top talent.

We Can not deny, ATS systems play a crucial role in modern recruitment, helping organizations manage their talent acquisition efforts more effectively, efficiently, and in compliance with industry standards and regulations. But they are not enough. We need more to add value to find the right talent. Why?

Most of the recruiter says the resumes are 90% FAKE. No possible way to authenticate way to figure out authenticity of the resume . Experienced candidates tend to write the job details but do not explain the technology in detail and they get rejected by ATS due to lack of keyword matches.

While Applicant Tracking Systems (ATS) offer numerous benefits for streamlining the recruitment process, they can also have potential side effects and limitations. It's important for organizations to be aware of these side effects and address them proactively. Some of the common side effects of using ATS include:

  1. Loss of Personalization: ATS may prioritize keyword matching and filtering over personalized interactions. As a result, some candidates may feel they are treated more as data points than individuals, potentially harming the candidate experience.
  2. Risk of Bias: If not configured and monitored properly, ATS systems can perpetuate bias in the hiring process. They may inadvertently discriminate against candidates based on gender, ethnicity, or other factors if the algorithms and criteria used are biased.
  3. Missed Top Talent: ATS can screen out highly qualified candidates who don't perfectly match the keywords or formatting requirements in their resumes. This may lead to the rejection of potentially great candidates.
  4. Complexity: Some ATS systems can be complex and challenging to set up and use, especially for smaller organizations with limited HR resources. Overly complex systems can lead to inefficiencies and mistakes.
  5. Technical Glitches: Like any software, ATS systems can experience technical issues, which may disrupt the recruitment process. This could result in lost candidate data or delayed communication.
  6. Limited Candidate Pool: Overreliance on an ATS may discourage some candidates from applying, especially if they have had negative experiences with ATS-driven applications in the past. This can limit the diversity of the candidate pool.
  7. Data Privacy Concerns: Storing sensitive candidate data in an ATS raises concerns about data security and privacy, especially in light of data protection regulations like GDPR.
  8. Costs: While ATS can lead to cost savings in the long run, they also come with implementation, maintenance, and subscription costs. Small organizations, in particular, may find these costs burdensome.
  9. Inflexibility: Some ATS systems can be inflexible, making it difficult to adapt to changing recruitment needs or unique hiring processes. Organizations may find it challenging to customize the system to fit their specific requirements.
  10. Depersonalized Hiring: Overreliance on ATS automation can lead to a more transactional and less relationship-focused hiring process. Building meaningful connections with candidates may be challenging.

To mitigate these side effects, organizations should regularly review and update their hiring technology's, ensure their hiring teams are trained in the system's use, and actively monitor and address bias. HR department must consult and invest in new and innovative HR tech's to stay ahead of competition and grow immensely. Nevertheless, Balancing automation with personalized communication and a human touch is key to a successful hiring process.

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#futureofwork #futureofhr #ai #ats #hrtech #hr



Mihai D.

Behavioral Scientist | Insights Manager | Researcher

3 个月

The ATS experience is built and maintained with the hiring party in mind and never with the candidate. The idea of scanning a job ad for all the compound nouns and adjectives to determine random keywords is bunkers. The ATS would believe that "System requirements", "Data structure" and "Interpreting data" are ideal keywords for a Data Analyst position just because they are mentioned exactly like that in a sentence in a larger context in the job ad. If you use any other phrasing than these ("interpreted results") you are downvoted by the ATS.

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Sajith Aravindakshan

Founder & CEO@TalentzQ | Solving Inbound Hiring Challenges for Businesses

7 个月

Interesting thought!! I think the issue with most of the current ATS implementations is that they tend to act more like decision making systems rather than decision enabler system. The decision about the candidate hiring should be best left to the professionals handling the process. The ATS should adapt to the current organizational process and aid in faster decision making not the other way around. Also, organizations need to ask if they only want an ATS (which is just an application tracking system) or they need to invest in a comprehensive recruitment system, which not just look only from an application tracking perspective but from an overall recruitment perspective. Another reason why organizations invest in an ATS is because, they think this is an easy way to move away from the traditional feedback-based decision making to more robust data-driven decision-making when it comes to recruitment. But most of the ATS implementation gives them back is another form of glorified feedback-based system with some additional effort. Loved the clarity of your thoughts. Well written article. Some really interesting takeaways for me. Regards Sajith Aravindakshan

Anuj Kumar

SEO Executive

9 个月

I suggest Pitch N Hire ATS software because of its easy-to-use interface and robust features like customisable processes and automatic applicant interaction. It streamlines recruitment, centralises candidate data, and enhances the hiring process. You can contact them through their website : https://www.pitchnhire.com/contact-us

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