Why is AI considered more efficient than actual workers?
Vishal Sobti
Marketing Director | Marketing Strategist | ABM & Demand Generation Expert
AI's purpose is not necessarily to replace humans, but rather to assist them and increase tech-based jobs worldwide. Despite current analysis stating that 7 percent of U.S. workers will be replaced by AI technology by the year 2025, Joe Lobo of the artificial intelligence firm Inbenta thinks it may increase job opportunities by expanding the job market to make way for AI.
In an episode of Forbes' "The Premise," Lobo said, "What technology is doing is that it's developing and slightly adjusting the jobs they are having to do while incorporating artificial intelligence within it – we are being able to evolve the types of jobs we can do and increase the scope of what we're able to offer, thanks to increased productivity."
This efficiency could be a blessing to retail industry workers, allowing them to focus on other things and create a far more efficient process overall. However, retail is just the start. Lobo believes teachers, doctors, and fast food employees could be the key to keeping and maintaining the proper balance of human and AI interaction in our society. With the personal touch of targeted marketing and face recognition technology paired with the human connection of the average retail employee, these companies could create bigger smiles and happier customers without removing thousands of jobs from their stores or being the last to join the tech revolution.