Who you need to Hire to get CMDB/ITOM started?
Raj Subramanian
Advise & Lead Programs for CIOs that transform Healthcare IT, Information & Cyber Security, resulting in business-focused outcomes.
Have you been wondering why so many companies are now suddenly looking to implement #CMDB / #ITOM in 2021 ! ?
Well, I personally have been a big proponent of having the right IT Asset inventory and Service relations from 2012. I have implemented CMDB and ITOM for 3 organizations in these 9 years. These organization have been getting audit exemptions for years and are now glad they got ahead having an accurate and sustainable CMDB.
My guess is most organizations that listed IT Asset Inventory / CMDB / ITOM in their Audit exemptions are now force to get it together due to increased security risks for not knowing what their IT assets such as servers, databases and hosts which might be vulnerable to hacks.
That said, what are organizations resource requirement to implement CMDB?
- The right ITIL tool is very much essential to implement automated CMDB.
- Right leadership to analyze, design, collaborate and implement.
- Knowledgeable developers with IT Infrastructure (Servers, Network, Databases), Application integration (Coding, Application stack awareness) and Tool based technical skills such as ServiceNow.
Yes, it takes a villages to get this started, One person cannot do it all and the skill needs very specific. #Garner calls it one of the most failed IT project for a reason, most failures are due to the right Leadership, Vision & Collaboration.
Hire the right people to make CMDB successful, there is no magic wand !