WHO IS A VA? WHAT CAN THEY DO FOR YOU?
VA Services by Ella
A team of administrative and executive professionals providing assistant services to SMEs and private individuals.
If you run a small business, you know the importance of wearing many hats. You are the CEO, accountant, marketing department, and janitor all rolled into one. But what if you could outsource some of those hats to someone else? That's where a virtual assistant comes in.
A virtual assistant is a jack-of-all-trades when it comes to small businesses. They can do everything from data and CRM entry to customer service to bookkeeping. The best part, they can do it all remotely. They do not need to be present to complete these tasks.
There are a lot of different services that virtual assistants can offer to your business. Here are a few:
1. Email management
If you spend hours each day sorting through your inbox, a Virtual assistant can take care of that. They can answer and respond to emails on your behalf and filter out any spam or unwanted messages. You will not be overburdened communicating with your client or miss important emails.
2. Calendar Management
Are you always forgetting appointments or meetings? A virtual assistant will assist you in staying on top of your schedule by managing your calendar and sending reminders as needed. They can also handle scheduling appointments and setting up meetings.
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3. Blog Management
Do you have a business blog that you have not updated or keep forgetting about updating content? A virtual assistant can manage your blog and write, edit and publish posts. They are resourceful in generating new content ideas and promoting your blog on social media and other platforms.
4. Customer service
For online stores, a virtual assistant can be your customer service representative. They can answer customer questions, take orders, handle returns and exchanges, and keep your customers happy. You won't have to worry about your customer's satisfaction.
5. Bookkeeping
Virtual assistants can help with the minor details of operating a business, like bookkeeping. They can track your income and expenses, prepare financial reports, and ensure your books are in order come tax time.
6. Website maintenance
A virtual assistant can help you keep your website up-to-date and running. They can add new content, update existing pages, troubleshoot technical problems, and more. New customers tend to check potential websites where they can get the services they need. You do not want to miss a chance to convert a lead into a sale because of a rusty website.
7. Data entry and web research
Most business owners and professionals have a lot of data to be keyed to a computer. It can be your customer lists, inventory, financial records, or other data that needs typing into a spreadsheet or database. You might need help with web research or finding information online. A virtual assistant can assist you with the above tasks, freeing up your time to focus on other areas of your business.