Who Owns Quality in a Scrum Team?
Ruslan Desyatnikov
??♂? CEO | ????Quality Doctor ? QA Expert & Coach | ??Trusted CEO/CIO/CTO Advisor for Fortune 500 Companies | ?? Author | ??Speaker | ?? Investor | ??Forbes Technology Council | ??450+ Clients |??100+ Industry Awards
I am hearing and reading this all the time, several times a day.
The popular question is "Who is responsible for quality in Agile teams?".
And the popular answer is: "The entire Scrum team?collectively owns the responsibility for quality. This includes developers, testers, product owner, Scrum Master, business analysts, business stakeholders etc..
Is it something new which only became available when Agile was introduced? This is how many of us think nowadays.
So, you are telling me that before Agile nobody cared about the quality or QA/Testing Department was the only group who was or supposed to be responsible for it? It is nonsense.
You call it all you want "Agile" or "Fragile" or come up with other buzz words, but everyone throughout SDLC many years ago by definition were supposed to be responsible for quality of their tasks/activities/deliverables which contribute to the overall quality success.
Nothing really changed. QA owned quality before, and QA owns quality now and QA will own quality in the future till the end of this world. Owning something and be responsible for something it is two different things. QA/testing independent functions/departments/practices/TCoEs should continue own the quality and bee responsible for it but everyone else collectively should be responsible for it.
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Why Agile wants to take quality ownership away from QA teams and distribute officially among scrum team members?
What for?
Will it contribute to better quality results just by saying now everyone owns the quality?
I doubt it. I do not see it how unless everyone will perform his/her validations/verifications/checks on the tasks/activities they have completed without a failure. Anything you complete you have to self-validate it.
Would like to hear your opinions, ideas and thoughts?