Who Cares If Your Employees Are Engaged?
Jacob Morgan
5x Best-Selling Author, Futurist, & Keynote Speaker. Founder of Future Of Work Leaders (Global CHRO Community). Focused on Leadership, The Future of Work, & Employee Experience
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So many leaders worry about whether or not their employees are engaged at work.
But to them, I say: “Who cares? Your job as a leader isn’t to engage your employees with their jobs.”
It doesn’t matter to you whether or not your employees are engaged. Their job isn’t to feel connected to the company; it’s to put their heads down and get to work. Fretting about engagement scores and constantly having to get feedback and ideas from employees takes away time from them working.
Opening the gates to engagement makes employees want extra perks, which are distracting and expensive. Free lunches or on-site yoga doesn’t help employees do their jobs better! It just distracts them from what matters most--getting their work done and making money for the company.?
If employees aren’t engaged, they’ll leave your company. Let them! There are better people out there, anyway. You don’t need an engagement survey to tell you someone isn’t a good fit. And just because someone is engaged doesn’t mean they will stay. Don’t stress about engagement because the results don’t matter anyway. People will come and go as they please, and engagement has nothing to do with it.?
Plus, measuring employee engagement is practically impossible. Focusing too much on engagement and if employees are happy pulls you and your people away from doing their actual jobs. Don’t even try.?
Even the Harvard Business Review points out all the flaws of employee engagement. “The correlation between engagement and performance outcomes is far from perfect , which means that many engaged individuals and teams are not delivering the results that leaders expect. By the same token, some leaders will find that their best performing teams are often amongst the least satisfied.” That sounds like caring about engagement is a waste of time because the system is so flawed.?
No one cared about employee engagement until surveys were created in the 1970s. We spent centuries building empires and thriving companies without giving a second thought to if employees were “engaged” in their work. And guess what? Those companies and creations are still around today! Do you think the ancient Egyptians cared about employee engagement while building the great pyramids? I doubt it! And they made one of the longest-lasting and most impressive creations of all time.?
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My point is this: employee engagement doesn’t impact your company. If your employees know their responsibilities and get them done, that’s all that matters. Don’t be diverted by fluff and other people telling you that you need to give employees perks and care how they feel. You don’t! All that matters is that the work gets done.?
Employee engagement is a passing fad. Don’t waste your time worrying about creating a place employees feel connected and supported. This isn’t summer camp!?
As a leader, your job is to get results, not worry about things like happiness and satisfaction. Don’t get distracted by engagement--it doesn’t matter.
-The Outdated Leader?
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Over the last 15 years, I’ve had the privilege of speaking and working with some of the world's top leaders.?Here are 15 of the best leadership lessons ?that I learned from the CEOs of organizations like Netflix, Honeywell, Volvo, Best Buy, The Home Depot, and others. I hope they inspire you and give you things you can try in your work and life.?Get the PDF here.
Organizational Development Professional | Workplace Experience Champion | Corporate Change Anthropologist
2 年The next time the employee survey goes out, the subject line should read: tell me more about why it sucks to work here! Complaints welcomed!
Program Coordinator at Fayetteville Technical Community College
2 年I saw this post, read this post, and right before I read the signature line, I thought: "They got to Jacob!" Good delivery method of your message, Jacob!
Marketing & Communications Manager
2 年Clever! I missed the last line because I switched off. We spend so much time pleasing and trying to understand our customers that we forget that our employees are just as important. They are in some cases better promoters than customers. They live it, they breathe it.
RED Day Communications | Shaping Culture & Strengthening Leaders Keynote Speaker * Trainer * Coach
2 年I fully realize this was satire Jacob Morgan but sadly, I can think of a few companies where it go would completely over the owner's head. And now they're sitting behind their desk (b/c they wouldn't be caught dead on the shop floor of course) saying, "See?! I told you so. I'm not the only one that doesn't think it's important! Now get back to work!"
Senior High Energy Solutions/Operations Executive | Higher Ed | Retail | Strategic Influencer | Talent Sponsor | Business Development | Legacy Leader | Change Cultivator | Master Connector
2 年If I were a recruiter for a dynamic organization I would be connecting with engaged employees of the same industry/competitor to elevate & enforce the culture of engaged leadership with new talent searches. Engaged employees are the bloodline to the health & velocity of an organization.