WHETHER AND HOW TO CONVEY HARD TRUTHS
Michael Josephson
Ethicist-CEO/Founder: Josephson Inst. of Ethics, CHARACTER COUNTS!, Exemplary Policing series
(something that could be embarrassing or hurtful)
MOTIVE: Be sure and pure about your motives, they should be to help, not hurt.
TACT: Choose your words carefully; the way you put it is crucial.
TONE: Avoid sounding self-righteous or accusatory.
TIMING: Context matters. Pick a place and time that increases the likelihood of positive impact.