Where Are You on Transformation Journey? What Do You Keep and Let Go Post Pandemic?
Daphne Liu
People & Culture Leader | CHIEF Member | AI/GenAI Community Champion | Global M&A Navigator | Explorer
Large corporations, startups and investors alike have all been speaking a lot about performance and productivity lately. ‘How to do more with less, less money, fewer people, better profit margins,’ many have asked. I often respond to those leading digital transformation with another question: ‘where do you must create capacity, mentally and resource-wise, for yourself, for the team, for the organization, to align and focus on the right things?’
After using a transformation map to capture the digital agenda in the kick-off meetings, I normally ask participants these follow-up questions:
Technology & Automation: Does your organization have an innovative approach to the assessment and application of new technology? Are opportunities to automate business processes identified, assessed, and implemented where appropriate?
Previous Projects/ Organizational History: Have previous business change projects in your organization been successful? Does your organization use data in decision-making?
Ways of Working: Does your organization evaluate and adopt new ways of working (e.g. agile, lean) Do Employees generally follow defined processes and procedures?
Personal Development: Do you have time to learn and reflect as part of your role? Are you rewarded for innovation and new ideas?
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Culture: Does your organization respond well to change? Does your organization reflect on and learn from their experiences?
Leadership & Strategy: Does your business strategy include references to digital products and services? Is a senior individual in your organization accountable for digital initiatives?
This approach helps me architect a realistic roadmap & critical path for change management.
Idea for this article came from a recent post by David McLean , who raised the question “who is going to lose what,” introduced Seth Godin’s idea of “New Effort vs. Old Effort” and William Bridges’ work on individual’s transition (psychological reorientation). For David's original post, click here. https://www.dhirubhai.net/posts/davidmcleanatgetkeepgrow_management-leadership-humanresources-activity-7063836391494881280-4BlR?utm_source=share&utm_medium=member_@desktop