Where Tradition Meets Trend: A Harmonious Blend of Hotel Luxury and Vacation Home Comforts
When Airbnb started operating in 2008, the hotel industry was not overly concerned. The hotel industry watched on, mildly amused and hardly worried. After all, they were in the business of fluffy pillows and room service, while Airbnb was peddling a more... let's say, "intimate" travel experience targeting travelers willing to sleep on an air mattress on someone's living room floor. These distinct differences in clientele made it easy, initially, for both Airbnb and hotel executives to play down the potential threat Airbnb posed to established businesses.
Fast forward to 2024, and if you venture into the wilderness of Airbnb's website and choose "Hotel" under property types, bam—over 1000 listings pop up in San Francisco alone.
On the hotel side of the equation, there's been a hesitant encroaching on the Airbnb domain. It's been a little like watching your traditionally suited-up uncle trying on a Hawaiian shirt for the first time—awkward but earnest.
The big hotel chains, recognizing the shifting sands beneath their feet, are beginning to venture into the once-alien landscape of renting out private homes, catering to the evolving tastes of their guests and a silent nod to the broader travel trends sweeping the globe.
This melding of worlds has led to loyal hotel guests no longer having to choose between an Airbnb's cozy, lived-in charm and the predictable, perk-filled allure of a hotel stay.
Trailblazers in the New Era:
This is not entirely a new thing. In announcing 雅高 Hotels' bold move of acquiring Onefinestay.com in April of 2016, the New York Times wrote the following:
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The move is the latest effort by AccorHotels to expand into the so-called sharing economy after companies like Airbnb..., have made it more popular for people to turn to forms of accommodation other than hotels when traveling on vacation or on business.
A saying states: "The early bird gets the worm, but the second mouse gets the cheese." Not all initially went as planned for Accor, and two years after acquiring Onefinestay, Accor's leadership admitted that finding: "synergies and scaling plans" with its hotel business had "not been delivered as planned." This candid admission opened a can of worms about the complexities of merging distinct accommodation models.
Learning from Accor's pioneering, albeit rocky, venture, others in the hotel industry have since dipped their toes into the vacation rental waters. Marriott Hotels , with its Homes & Villas, and 凯悦 through Homes & Hideaways, are prime examples of hotel giants now offering more than the standard hotel room fare.
Relais & Chateaux threw its hat into the ring in April 2021, launching Villas by Relais & Chateaux - a collection of 600 luxury retreats worldwide. Similarly, 文华东方酒店集团 introduced Exclusive Homes, a curated selection of the world's most opulent private residences, thus ensuring the brand's signature exceptional experiences are extended beyond hotel walls.
The good folks at Global Hotel Alliance (GHA) are the latest to join the party, and just last week, they partnered with Plumguide to offer its 26 million loyal members unique stays in Plum Guide 's meticulously curated collection of homes. The objection: "to enrich our loyalty program offering, by giving customers more choice when they travel and more ways to earn D$ (Discovery dollars - the loyalty currency GHA operates with) that they can use to enjoy more stays across 800 hotels" according to a statement by GHA CEO Chris Hartly.
However, this journey has its challenges. Ensuring consistent quality across uniquely designed and furnished vacation rentals challenges hotel chains' established standard operation procedures. This disparity has prompted different responses, with some hotel brands striving to extend their hallmark amenities and services to these new offerings while others chose to embrace the true distinctiveness of each vacation home, celebrating the authenticity of each home. This divergence highlights an evolving industry that's learning to balance uniformity with uniqueness yet careful to ensure that every stay- whether in a hotel room or a vacation home- aligns with the high standards guests have come to expect from their brand.