Where do you think your coworkers would like to work at Four Seasons or Cesar’s?

We respond to the environments we’re in. If you get the environment right, you get the proper behavior.

Our environments play a significant role in shaping our behavior and habits. The environments we find ourselves in can influence how we think, feel, and act. For example, if we are in a positive and supportive environment, we may feel more motivated and confident, leading to more positive behaviors. On the other hand, if we are in a hostile or stressful environment, we may feel anxious or overwhelmed, which can lead to negative behaviors.

It's essential to be mindful of the environments we find ourselves in and try to create positive environments that support our goals and well-being. This can involve surrounding ourselves with supportive people, creating a comfortable and organized workspace, and finding ways to reduce stress and negative influences.

Our environments play a significant role in shaping our behavior and habits. The environments we find ourselves in can influence how we think, feel, and act. For example, if we are in a positive and supportive environment, we may feel more motivated and confident, leading to more positive behaviors. On the other hand, if we are in a hostile or stressful environment, we may feel anxious or overwhelmed, which can lead to negative behaviors.

?It's essential to be mindful of the environments we find ourselves in and try to create positive environments that support our goals and well-being. This can involve surrounding ourselves with supportive people, creating a comfortable and organized workspace, and finding ways to reduce stress and negative influences.

?Can we do that? Or is it a utopia, and we don’t care?

?While it's only sometimes possible to control every aspect of our environment, there are often steps we can take to create a more positive and supportive environment for ourselves. This can involve spending time with supportive and positive people, creating a comfortable and organized workspace, and finding ways to reduce stress and negative influences.

?It's also important to recognize that creating a positive environment is not necessarily a utopian goal but rather a practical and achievable goal that can impact our well-being and behavior. By creating a positive environment for us, we can set ourselves up for success and increase our chances of reaching our goals.

?Of course, it's also important to be realistic and recognize that there will always be challenges and difficulties that we cannot control. The key is to find ways to manage these challenges and maintain a positive outlook and mindset, even in difficult circumstances.

?Has a leader what needs to be the strategy with defined steps to be taken:

?As a leader, there are several things you can do to create a positive and supportive environment for your team:

• ?Communicate clearly and effectively: Communicate expectations and goals and be open and responsive to feedback and concerns.
• ?Please show appreciation and recognition for your team's hard work and contributions.
• ?Foster a sense of community: Encourage teamwork and collaboration and foster a sense of community within your team.
• ?Promote work-life balance: Encourage your team to take breaks, prioritize their well-being, and model this behavior yourself.
• ?Create a positive culture: Establish a positive and respectful culture that encourages creativity and innovation and promotes diversity and inclusion.
• ?Offer support and resources: Provide your team with the support they need to succeed, including training and development opportunities.
• ?Encourage open communication: Encourage open and honest communication within your team and create an environment where everyone feels comfortable speaking up and sharing their ideas.

By implementing these strategies, you can create a positive and supportive environment that helps your team feel motivated and engaged and sets them up for success.

And coworkers are key in this subject; they also need to be available to leave their comfort area and have out-of-the-box thinking.

?As a coworker, there are several things you can do to contribute to a positive and supportive work environment:

• Please be open and honest with your coworkers and supervisors and communicate any concerns or issues you have respectfully and constructively.
• ?Show appreciation and recognition: Show appreciation and recognition for your coworkers' hard work and contributions.
• ?Foster teamwork and collaboration: Collaborate with your coworkers and be open to new ideas and perspectives.
• ?Practice work-life balance: Make sure to take breaks and prioritize your own well-being and encourage your coworkers to do the same.
• ?Contribute to a positive culture: Help create a positive and respectful culture by being respectful and supportive of your coworkers and promoting diversity and inclusion.
• ?Offer support and resources: Share your knowledge, and experience with your coworkers, and offer support when needed.

By adopting these behaviors, you can help create a positive and supportive work environment that fosters collaboration and productivity and promotes the well-being of everyone on the team.

Even with both aligned, we can find different subjects that need to be addressed.

There can be many challenges to creating a positive and supportive environment, both in the workplace and other settings. Some common challenges include:

• Communication breakdowns: Miscommunications or lack of communication can lead to misunderstandings, conflicts, and a negative atmosphere.
• Negative influences: Negative or toxic individuals can create a negative atmosphere and hinder progress.
• ?Lack of resources: Insufficient resources or support can make it difficult to achieve goals or create a positive environment.
• ?Limited control: Depending on the setting, you may need more control over the environment, making it challenging to create a positive atmosphere.
• ?Resistance to change: People may resist change or be resistant to new ideas, which can make it challenging to create a positive environment.
• ?Stress and pressure: High levels of stress and pressure can create a negative atmosphere and hinder progress.

By being aware of these challenges and finding ways to address them, you can help create a positive and supportive environment despite any obstacles.

?The message needs to be clear for both sides. If a sales account agrees with a sales number and fails to deliver that, we need to understand why and when start and end is the responsibility and let him know what in an open and fair conversation.

In the same principle, the development that fails to test the product and the new release impacts all customers, which needs to be brought to attention and a deep analyze, for see if it is a human error or if we don’t have the best testing platform.

As leaders, we can have the same principle when deciding. After the market goes in another direction, a coworker has the right to bring that to our attention and, if possible, with a suggestion that allows us to improve.

It is with some simple action that we can create a TEAM; then we want to have a successful company; otherwise, each one will be a phenomenal professional, but each one will go in a direct direction. ?

This subject is being brought to my attention by Simon Sinek, who tells a story about his experience at the Four Seasons Hotel in Las Vegas.?

Sinek had stopped at the lobby coffee bar for a cup of coffee, and there he met a barista who was charming, engaging, funny, and just a joy to be with.?Sinek asked if he liked his job, and the barista responded, “I love my job.”?Sinek asked him what the Four Seasons does to make him love his job, and the barista said, “Throughout the day, managers will walk past and ask how I’m doing and if there anything I need . . . and not just my manager, but all managers.?I feel supported here.?I feel I can be myself here.”?

?Then he confided in Sinek, “I also work at Caesar’s Palace.”?“There,” he said, “the managers watch us ensure we’re doing everything right and catch us if we do anything wrong.?“There,” he continued, “I just try to keep my head down, avoid getting in trouble until the end of the day, collect a paycheck, and go home.”?

So at the Four Seasons, the barista is exposed to enlightened, inspirational leadership, while at Caesar’s Palace, it’s just the opposite . . . misguided, oppressive leadership.?As a result, guests at the Four Seasons are treated to a barista who is charming, engaging, funny, and just a joy to be with, while guests at Caesar’s Palace, who encounter the very same barista, experience a guy who’s just trying to make it through the day.?

How about your customers??Are they getting a Four Seasons experience or a Caesar’s Palace experience??For more on this, please continue reading below.

?“We respond to the environments we’re in.?If you get the environment right, you get the right behavior.”?~ Simon Sinek

?Logically, it follows that if you get the environment wrong, you’re not going to get the behavior you want.

?Establishing an organization’s environment is the job of leadership.?So, when an organization is not getting the behavior it wants from its people, the blame lies squarely on the doorstep of the organization’s leaders.

?There are lots of different leadership styles that will produce the behaviors an organization wants and an equal number of leadership styles that won’t.?But let’s just look at the two leadership styles in Sinek’s example of the Four Seasons Hotel and Caesar’s Palace.

?At Caesar’s, the leaders are acting like beat cops patrolling their areas of responsibility to ensure everyone is doing what they’re supposed to do and catching those who are not. That sets up an atmosphere of distrust where the employees do not feel supported, do not feel their boss has their back, and in fact, believe their boss will throw them under the bus whenever anything goes wrong.?

Understandably, employees in that environment will say to themselves, “We’re going to be suspected, distrusted, and scrutinized no matter what we do, so our best course is to keep our heads down, avoid doing anything to attract attention to ourselves, and just make it through the day.” ?So if you want a subdued, submissive, spiritless staff, Caesar’s shows the way to get it.

?At the Four Seasons, the leaders act like mentors and coaches who genuinely want the people in their care to be successful. When a manager asks an employee, “How’s it going?” it’s not a throwaway question.?The manager honestly wants to know if everything is OK, if the employee needs anything, or needs help.?That’s not to say that employees are treated with kid gloves and are never disciplined.?However, when discipline is required, it’s delivered in the “tough love” spirit of helping an employee to do the things necessary to be successful.?So if you want your employees to feel supported, to feel that their boss has their best interests at heart . . . if you want them to be willing to stick their necks out once in a while in the name of better customer service . . . the Four Seasons leadership approach may not be the only way to create the environment you want. Still, it’s a pretty darn good way.

?Among other things, good leadership is dependent on consistency.?There isn’t a single magical thing you can do today that will establish your credentials as a great leader.?Good leadership is the accumulation of a lot of little things, done consistently over the long haul.?Being on time for a meeting just once isn’t going to do much for your leadership status.?Always being on time for meetings for weeks, months, and years will.?Following through on one commitment may not even be noticed by those around you, but always following through on every commitment will be noticed.?If you ask one person in your care, just one time, “How’s it going?” that won’t do much to burnish your image as a leader.?But if you ask that question regularly to all the people in your care, and if you take the time to listen intently to their answers, over time, your stock as a leader will go up.

We respond to the environments we’re in.?As your organization’s leader, it’s up to you to establish values that are consistent with the environment you want and consistent with the behaviors you expect from your people.?

Do you want your customers to get a Four Seasons Hotel experience from your people or a Caesar’s Palace experience??

It’s a conscious choice that is yours to make.

The place irrelevant in this subject is the leadership that makes all difference.