Where did all the older researchers go?
James Endersby (Opinium)
Chief Exec of Opinium. Chair of the MRS. Founder of Significant Insights + The Global 30-Under-30. Fellow of the Market Research Society. Global Insight250 List ‘21’22’23. Insight250 Legend. DRUM CEO Finalist.
Like the rest of us, I’m not getting any younger. And I’ve started to be a bit worried that when I hit a certain age, I am going to disappear, possibly in a puff of smoke.
Why do I think I am going to disappear? Because this is what seems to happen to people in the market research sector when they get older.
This survey in Marketing Week shows that 79% of people in marketing are under 45. And research by Elizabeth Norman International found that only 3% of respondents in permanent insights roles are aged 55 and over, with another 6% in contract roles. This is when, according to the ONS , 32% of people in the UK are aged over 55 and 18% aged between 55 and 69.? We are under-indexing on older people; they are disappearing from the industry.
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Why is this happening?
You could argue that it’s harder to employ older people as they want senior roles with big salaries, and in today’s flatter organisational structures there are fewer managerial roles available. And it may be that this is why some people leave the sector. There’s no doubt that it’s why many become freelance consultants, or set up their own businesses, as well as for the freedom and independence they gain by doing so. But this isn’t the case for everyone. As Liz Norman says , her experience is that, “with family and mortgage responsibilities behind them, many in that age group are happy to take lower paid roles.”
?There is plenty of evidence to suggest that, in all sectors, older people experience ageism in the workplace and find it harder to get jobs – and I’m certain this is happening in the research and insights sector too.? Ageism can include assuming that people’s skills and abilities will deteriorate as they age, or that they won’t be able to pick up new technical skills or that they will be stuck in outdated ways of doing things. But the reality is that older people bring years of experience and – like all diverse hires – bring a different point of view and perspective to the organisation.
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So what can we do?
We need to tackle ageism in the same way that we tackle any form of discrimination.?
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The funny thing about aging is that we never think it will happen to us, but it inevitably does - if you are lucky. So let’s fight ageism in our sector, now, before we all disappear.?
If you have any experience of ageism to share, any positive stories about age inclusive practices or any ideas about this topic, please get in touch.
ICN Senior Executive Director | Marketing, Strategy, Insights Business Consultant for Independent Businesses and Nonprofits | Insights Ally
3 周James Endersby (Opinium), thanks for shining a little light on this disturbing trend. We see and hear from older researchers every day in the Insights Career Network, which works to support people all along their insights career life. We're holding a special session on ageism on Nov. 4 to discuss the topic as a community. InsighsCareerNetwork.org Re: "Our sector is facing a skills shortage,?" I (and my members) would love to hear more ;)
?? Uncovering insights that ignite growth | ???Research Consultant for Businesses | ??♀?Coach for Leaders in the Insights Industry | ? Inspiring Speaker | Pronouns: she / her / hers
2 个月I think the peel away from the industry starts to (slowly) happen a lot earlier... many of the private clients I work with in the industry as a coach come to me around the age 40 milestone as they quetsion their career future. Research felt once like an impactful and meaningful career, but at that point some are burned out already from the industry pace. pressure or feeling the mononotny of repetitive projects - plus with the traditional progression 'ladder' looking ahead at more senior roles they start to question if thats what they really want.... The career paths and culture peice in your article is the things that would be most impactful in my view as these iniatives could help to show a range of options (up is not the only way forward) and embracing the value of people at all ages and levels to make a significant contibution
Hiring is certainly an issue. And why brands don't want to properly understand that the needs of 'older people' don't just lie in funeral planning and accessible baths is beyond me. What is also shocking is the total lack of support from government if you want to refresh skills, learn new ones and cannot actually afford to pay for accredited courses. The lack of any tangible institutional support or even advice post redundancy in my 50s has been staggering. Being well educated with a good CV basically means you are left to your own devices. Ageism is a huge issue.
Experienced global insight professional, huge passion for building trust and proper leadership. tutor in cooking South East Asian cuisine and mad Evertonian
2 个月It's a great question but don't think specific only to research. As well as obvious experience going to waste, my observation is that the real opportunity is to mentor and lead emergent talent. I think this is a real gap in insight as companies operate at speed of sound (risking burn out) and onus is to just 'learn on the job' . The broader personal development work is often never even in consideration. Bigger companies, owned by PE aren't vaguely interested but convinced this could assist retention of emergent talent in other companies.
Consultant in B2B customer satisfaction and business organisation membership studies
2 个月In part it's likely to be because older execs tend to be at more senior and therefore expensive salary levels. If cost savings are needed it's more cost effective ( in the short term at least) to get rid of some mid-level directors and hang on to all the senior research execs and research managers. If the 50-something director can't clearly show that they are personally responsible for winning a lot of revenue (or at least retaining key clients) then they may get the chop when times are hard. As a former 50-something director I often wished I could turn myself into two younger, cheaper SREs.