Where is the ACTION in Knowledge Management
In a conversation with @Kathryn Harries we observed that Knowledge Management was often seen as "separate" from business as usual. It was an extra; often relegated to the "nice to have" box.
But perhaps the issue is related to the KM community itself. So much of the interest, research, development, posts and work is involved with the PDC of the Plan, Do, Check, Act regime; and so little on the implementation or action part of the KM processes. Ask yourself the question next time you see a KM Post on LinkedIn. Are they talking about the action; or merely providing the structure and tools and leaving it up to ??? to actually act.
In the Lessons Learned regime, the Action plan is the least well done - in fact, not done at all in many cases. And of the Action Plan, the embedding of the change in business as usual is selldom done well.
Domain Thinker, Student of Life Insurance, working on knowledge structuring. Opinions are personal
3 年This is a brilliant discussion Ian Fry, knowledge management is part and parcel of delivery and not an add on. In terms of software development methodologies, Waterfall stressed more on km and could not maintain it in dynamic project delivery environment giving way to agile that is more towards action. KDD (Knowledge Driven Development), an emerging methodology claims to achieve a fine balance between knowledge and action as it claims to digitise knowledge in graph theory format and allows reusability from domain and enterprise knowledge. Will be happy to talk about it at a km gathering given a chance. Academia is finding it attractive and they are adding it in their curriculum. A short video trying to explain KDD. https://youtu.be/5a7JDRvGC3E
Creator, FieldTiK. Stronger field teams: Better outcomes
3 年Hi Ian, Great to see your posts after our conversation. Yes, this is an area I am passionate about. Mainstreaming knowledge into the work of teams, and I use the Plan-Do-Check-Act cycle as a basic structure. My PhD uses my industry experience to create something innovative and in-depth in this area. It will be good to get your thoughts once it is complete. It's currently in the final stages. Cheers
Community development | Engagement | Communications
3 年Great point. Humans are great at categorising things; putting them into distinct and disparate boxes. It’s much rarer for people to explore how those boxes are connected, how they overlap and how they interact. It’s in recognising and then leveraging those connections that the magic happens.