When to Use BPMN (Business Process Modeling Notation)

When to Use BPMN (Business Process Modeling Notation)

Business Process Modeling Notation (BPMN) is a standardized notation for creating visual models?of business or organizational processes.

Those new to BPMN understandably find it overwhelming. There are flow objects, connecting objects, swim lanes, and artifacts. And that’s just the categories?within the notation. Overall, there are over 40 different elements, each with rules about when it can and cannot be used.

(In contrast, in my upcoming Business Process Mapping Workshop, I'll be teaching the 7 essential elements that are used by the majority of practicing business analysts, and are all you need for the vast majority of business process improvement work you'll do.)

If you are new to business analysis, looking at the skill set for models completed in alignment with the BPMN standard might stop you in your tracks.

As it should.

For all of us, new to business analysis or not.

When to Use BPMN

In my experience, there are only 3 good reasons for using BPMN notation.

  1. You find yourself stuck using the handful of most commonly used workflow diagram elements to represent a concept. In this scenario, it makes sense to selectively draw from BPMN to model the process.
  2. Your organization requires you to use it. If this is the case, the application of BPMN should be tied to a larger organizational objective. It also typically means you are completing more formal modeling that is implementable in business process management tools.
  3. You are applying for a job you are otherwise qualified for that requires knowledge of or experience with BPMN notation. By all means, learn the techniques and create a few work samples?using the notation.

Unless one of these 3 reasons applies, using BPMN for the sake of doing BPMN can do more harm than good.

Risks of Using BPMN

And there are many risks to using BPMN, when it’s not expressly needed.

  • The models we create are more difficult for our stakeholders to understand, potentially leading to business processes that include incorrect information.
  • It’s more complex for us to create models, meaning we need more analysis time to deliver the same amount of value, unless the use of the notation is specifically tied to other business objectives.
  • We’re more likely to make modeling mistakes, which decrease rather than increase the clarity of our process flows.

If you choose to use BPMN, be prepared be prepared to spend more time getting the notation right on your models and explaining the notation to stakeholders, which leaves less time to think through and get feedback on the actual details of the business process.

AHEM. Yes, my opinion is pretty clear on this one. :-)

Feel free to disagree.

Foundational Process Modeling Skills Will Set You Apart

What's most important when it comes to business process mapping and modeling is that you are able to:

  • Collaborate with stakeholders to understand and get buy-in on the as is and to be business processes.
  • Clearly communicate, in a visual way, how the business process flows.
  • Uncover all the necessary details, which often requires accompanying your visual workflow diagram with a textual document and set of questions.

>>Download Your Free Business Process Template

Get started analyzing a business process today, with our complimentary business process template.

  • Help business users from multiple departments clarify their actual step-by-step workflow;
  • Avoid wasting money on software solutions that don’t solve the right business problems;
  • And even helping new business analysts figure out what questions to ask when starting on a new project or domain.

Business process analysis is often the very?first?technique used by business analysts when we start learning a new domain or analyze the scope of a project.

Free Business Process Template


Click here to download your free business process template today

Join The Blueprint, and Get the Workshop Free!

Registration for the Business Process Mapping workshop will open on Thursday, April 18, and you can save $100 through April 30 with early bird pricing.

Active participants in The Business Analyst Blueprint training program get access to this workshop for FREE.?

The Business Analyst Blueprint contains an entire module on Business Process Analysis, so you'll be able to do a deep dive on these techniques right away.

The Business Analyst Blueprint


Here is a recent video from the @HIKE2 Innovation Summit https://www.youtube.com/watch?v=GTPm0bev5Qg

回复

Salesforce avocated the UPN standard which is a more business-oriented than BPMN. BPMN is for the very technical and started when the aim was to model and then automate the models directly, which is why there are over 300 symbols with different meanings. Low-code has made this less relevant, so people are using a small subste of BPMN symbols bringing it closer to UPN. For the BA wanting to engage with end users, then UPN is the better standard for process modelling.

Arron Dad someone else on a similar wavelength!

Sérgio Luís Haas - Criador da teoria de METAPROCESSOS em GEST?O

Líder Prote??o de Dados Sesc/Senac Goiás. Foco em Gest?o Holística, Proativa e Organica. Gest?o Volitiva. Organiza??o Total BPM, C4B, TX, Matemático, Compliance2.0, Nimble, Palestrante, ProcessArena.

11 个月

Salve. Obrigado pela oportunidade de compartilhar conhecimentos Laura. Nós temos uma sob comando uma organiza??o Total BPM. Todas a gest?o da organiza??o é feita sobre BPMN e BPMS. Todas as nossas solu??es s?o desenvolvidas sobre uma plataforma de BPMS. Somos umas das poucas organiza??es 100% BPM. Acredito que existam poucas pelo mundo. A mudan?a e a compara??o de uma organiza??o Total BPM com uma organiza??o tradicional é muito grande, ao ponto de as pessoas n?o conseguirem imaginar como funciona uma empresa onde tudo s?o processos. Muitas precisam ver para conhecerem como funciona e acabam abrindo a mente para uma nova realidade para a sua organiza??o que antes n?o percebiam. Para deixar ainda mais interessante, a organiza??o é um hospital. Nosso PEP - Prontuário Eletr?nico de Paciente é todo em BPMS. Nosso Compliance é BPMS. Nossa gest?o de risco é BPMS. Nosso Supply Chain é BPMS. Nosso Recurso Humano é BPMS. Nosso BI é oculto: tarefas s?o geradas quando um KPI é atingido. N?o treinamos o uso das aplica??es para os novos funcionários. Temos muito para compartilhar e produzir de estudos para pesquisadores e universidades de como é uma organiza??o 100% BPM funciona. Imagina a IA numa organiza??o Total BPM. Abra?o Haas

Rhiannon Bond

Business Analyst | Whatu Hura | Crafting Change through Authentic Engagement

11 个月

Agreed, I never use strict bpmn anymore because I work directly with the business/our kaimahi, and they simply don’t understand BPMN. If I worked with other analysts, or programmers I would use it. I still use the principles to make sure my diagrams are clear. My priority is the understanding of my end user, and those I need to consult in the process.

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