"When Someone Assumes You Don’t Know What to Do with the Data!!"
Haroon Malak, DHSc, MBA, MSc
Innovative Educator & Strategic Visionary | Bridging Business, Science, Education, & Health for Transformative Impact!!
By Dr. H
There’s a certain kind of professional experience that sticks with you—not because it was difficult, but because it was revealing. A moment when someone in a position of authority assumes that expertise is tied to a title, a pedigree, or a certain kind of background.
This is the story of one of those moments.
Head of Function’s Inquiry
The meeting room was filled with senior executives discussing financial, P&L, and budget optimization. The numbers on the screen projected a complex set of strategies, models, and data-driven insights designed to maximize the hospital’s revenue. It was a discussion I had spent months preparing for during my internship at the hospital; meticulously analyzing millions in operational expenses, finding ways to drive efficiency while leveraging data and analytics to find opportunities others had overlooked.
Then came the moment.
Chief of Health Administration - one with an impressive title but a skeptical smirk—leaned back in his chair, folded his arms, and asked the question. Not out of genuine curiosity, but with the thinly veiled condescension of someone who had already decided I didn’t belong in the room.
“Well, that’s all interesting,” he said, “but do you even have the data to back this up? And even if you did… would you even know what to do with it?”
The room fell silent.
It wasn’t an innocent question. It was a test. A power move meant to undermine not just my evaluation, but my ability to execute. The assumption was clear:?This guy doesn’t have the credentials to truly understand this at a strategic and business level.
Some people panic in moments like these. Some defer, hedge, or scramble.
I didn’t (at least not externally).
Because I’ve spent years leading scientific, analytical, and strategic initiatives while developing business strategies, and optimizing quality, and efficiencies at a Fortune 500 company. I didn’t just “have the data.” I was?living?it.
More Than Just Data
I calmly nodded and pulled up a dashboard I had built—one that didn’t just?contain?the data, but actively transformed numbers into an actionable insight.
“Here’s the financial spend model I developed, which has already identified $40M in saving opportunities,” I said, clicking through the findings. “You’ll see that we’ve integrated machine learning-based optimizations for spending efficiency. If you’re interested, I can walk you through the specific P&L calculations we ran—budget and forecasting models.
Silence.
I could see the shift in the head of the department’s expression. He expected an argument. He got an airtight business case instead.
And just like that, the conversation moved forward—not because of my title (remember, I was just an intern who was trying to get his doctoral thesis signed by the hospital’s Chief Nursing Officer), but because of my?competence.
The Problem with Assumptions
Too often, expertise is mistaken for pedigree. There’s an unspoken bias in corporate leadership—if you didn’t graduate from Harvard or Ivy League school if you didn’t spend a decade climbing the “right” career ladder, if you don’t fit the image of what a high-powered executive?should?look like, then you must not be capable of strategic thinking.
But here’s the truth:?some of the smartest people in the room don’t always have the most prestigious backgrounds.
· Steve Jobs was a college dropout.
· Jeff Bezos started by selling books out of his garage.
· Satya Nadella, Microsoft’s CEO, wasn’t an Ivy League graduate—he earned his MBA from the University of Chicago while working full-time.
And yet, these individuals changed industries, built empires, and redefined what it means to be successful.
领英推荐
Talent doesn’t always wear a $5,000 suit or flash a name-brand diploma. Sometimes, the person who understands the business best is the one who started in the trenches, solving real-world problems with real-world experience.
Where True Expertise Comes From
There’s an old saying:?Don’t judge a book by its cover.
But in the corporate world, the phrase should be:
“Don’t underestimate the person who actually does the work.”
I’ve always loved numbers. I led countless analytics initiatives where the investment paid a high ROI. I’ve designed tools that uncovered millions in revenue opportunities. I’ve built strategies that have shaped a few businesses. I don’t just work with data—I turn it into business growth.
So when someone asks,?Do you even know what to do with the data?
The real question is:?Do you?
Why Does This Story Matter?
There are two key takeaways from my experience that I’d like to share:
1. The best ideas don’t always come from the top.
Some of the most brilliant solutions come from the people in the trenches—those who are closest to the data, the customers, and the actual business problems. If leadership ignores these voices, they miss out on valuable insights that could drive real growth.
2. Leadership isn’t about title inflation—it’s about delivering results.
It does help to have the title or rank – But true leaders don’t rely on hierarchy to prove their worth. They prove it by solving problems, creating impact, and driving business outcomes. And sometimes, the best leader in the room isn’t the one sitting at the head of the table.
A Final Thought
After that meeting, the head never questioned my ability to handle data again. In fact, a few months later, he asked me for insights on a project his team was struggling with and today he has reached out to see if I would be open to work for him.
Funny how that works.
It reminds me of a quote by Arthur C. Clarke:
“The greatest tragedy in science is the slaying of a beautiful hypothesis by an ugly fact.”
The same applies to business.
The greatest tragedy in leadership isn’t making a mistake—it’s ignoring the people who could have helped you avoid it in the first place.
So, to those who believe expertise is dictated by hierarchy, background, or credentials—be prepared.
Because some of us don’t just know what to do with the data - We change the game with it!!!!
#Leadership #DataDriven #RevenueGrowth #Analytics #Strategy #BusinessGrowth #MeritOverPedigree
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2 周Thanks for sharing Haroon Malak, DHSc, MBA, MSc! #kudos, JFB/jts