When MACH Met AI: A Love Story in the Making or a Mismatch Made in Tech
As I started writing my article on MACH and AI, I couldn't help but feel excited about the concept. I wondered if they could work together harmoniously and create something truly meaningful or if it was all just a futile exercise. But as draft after draft stacked up, each feeling like a reiteration of "This is MACH, this is AI," a moment of clarity struck: I was trying to compare two things that, while connected in the tech realm, fundamentally serve distinctly different purposes.
It's like comparing a guitar to a radio - both are connected through the world of music and entertainment, but they have distinct purposes. A guitar can create a wide range of musical genres, perfect for intimate gatherings or grand concerts, while radio broadcasts these notes to countless listeners across the globe. The radio's essence lies in delivery, not creation. It extends beyond music to various forms of entertainment.
In our analogy, AI mirrors the guitar's versatility. It's a technological marvel capable of myriad tasks - from detecting objects in images to classifying text and generating content. Its construct and application largely depend on its intended function and environment. Now enter MACH, which stands akin to the radio in this comparison, designed primarily for crafting multi-channel digital experiences and has notably shone in the realm of omnichannel ecommerce.
Hence, when the AI capability you aim to roll out is tailored for multichannel delivery, aligning with the tenets of MACH architecture becomes a logical choice. However, there will be situations where the AI's purpose deviates from standard multichannel expectations, necessitating compromise or exploring alternative architectural designs, including, perhaps, even the monolith.
Deciphering Today's Digital Complexity: MACH Meets AI
I find today's digital landscape to be like a very complex puzzle, and now with the introduction of artificial intelligence, it hasn’t got any simpler to solve. MACH Architecture can help abstract some of these complexities away with its principles and design patterns, but it is still important to pay close attention to how and where you are integrating AI into your application or user experience.
Many AI applications require several different AI functions working together to deliver the desired functionality.? Using microservices allows different application parts to operate independently, making it easier to build and update those AI applications with multiple parts. Microservices also have the benefit of promoting modularity and reusability of components, but they also introduce additional complexities in deployment and management that you need to consider.
Using microservices with an "API-first" approach can provide even more significant benefits for AI applications. By creating an API before the core application, various advantages can be achieved, including promoting integration with a broader range of systems, standardization of communication, and fostering reusability. This method allows for seamless communication and integration across different systems and platforms, ultimately resulting in a more efficient and effective workflow.
In my experience so far, when it comes to AI applications, many demands need to be met to ensure optimal performance. One of the most important considerations is the cloud infrastructure's computation capabilities. In particular, it is crucial to choose a provider that can handle the specialized demands of AI, such as GPUs. Latency is also a critical factor to consider, particularly for real-time AI responses that cannot be cached. It is essential to carefully select a cloud infrastructure optimized for these requirements, to ensure that AI applications run smoothly and efficiently without scaling or performance issues.
领英推荐
I have talked many times about how MACH's headless approach is highly proficient in creating seamless digital experiences across multiple channels. If incorporating AI capabilities aligns with this approach, it would be wise to explore MACH's architecture when designing your AI features.
The Future: Shifting Sands and New Paradigms
As I find with all things tech, the rapid evolution of AI technology is relentless. ?The emergence of more compact Large Language Models (LLMs), technologies that remove the need for GPUs and the emergence of specialist AI chips could redefine how AI is deployed. ?We might soon witness a world where centralized AI services give way to seamlessly integrating AI Models into applications, edge computing, and everyday devices.?? For example, Huawei recently reported it will incorporate its own LLM into its new Smartphone with its new 5G chips
Consider the profound implications of training multi-modal AIs within virtual realities designed to mirror physical environments digitally, which could then be transplanted into physical devices. ?Such a setup could pave the way for robotics to operate as they've always belonged in real-world settings. ?On the less extreme side, personal assistants, universal translators, intelligent stores, and smart physical shopping carts (such as Shopic) could all be powered with embedded A models.
The application of AI is poised to transcend multi-channel experiences. ?Its integration will inevitably intersect with legacy systems across varied layers of infrastructure and operational settings, making the wholesale adoption of a MACH approach potentially less fitting.
Furthermore, as we venture into a hyper-connected 5G world, there's potential for a complete re-evaluation of current integration patterns.? The evolving landscape, where numerous AIs converse with a multitude of others, might usher in new protocols tailored for AI-to-AI interactions.? The MACH approach, while revolutionary today, might need reimagining tomorrow.
Conclusion: Embracing Change with Prudence
Today, for those aiming to craft digital experiences with AI augmentation, MACH definitely offers a robust foundation. ?But although MACH is inherently adaptable, with AI's rapid evolution, committing dogmatically to any architectural style might be premature. ?As AI reshapes itself, so too must our architectures. ?Embracing MACH while being attuned to the whispers of change might be the prudent path forward, ensuring we're always poised to ride the next wave of technological innovation.
CIO at citizenM hotels
1 年Hi John - this is a very interesting read and i currently see very little on MACH +AI at an enterprise architecture level yet (ie conceptual solution designs). So my question is this - and inline with Alex's comments as well. What if the A in MACH will become AI and API ie that AI will be the orchestrator sitting above and potentially below API. By that i mean above to deliver personalisation at scale to the end points ie app. And below to deliver data quality and governance and lifecycle (tech debt). And then finally where your enterprise hasnt moved to MACH (ie headless and API) then would the innovation be to go all in on AI LLMs and AI agents to enable personalisation at scale and agent automation to bypass the limitations in there stack. Noted that the pressure on real time (which is already difficult to service) will be exponentially loaded with AI. I think you will see specialist tech stacks tuned just for this. Thx for the v interesting article.
Chief Marketing Officer | Product MVP Expert | Cyber Security Enthusiast | @ GITEX DUBAI in October
1 年John, thanks for sharing!
?????? ???? ?????? ?????? ???????? ?????????????????????? ???????????????? ?????????? ???? ???????????? ???? ???????????????? ????????, CEO, Coefficients | Advocate of Women Empowerment and Neurodiversity
1 年Thank you for the insightful article. Your analogy of MACH and AI as distinct yet interconnected entities is thought-provoking. The alignment of AI capabilities with MACH architecture is strategic, but your consideration of evolving AI technology reminds us to stay adaptable. Embracing MACH while staying attuned to technological shifts is indeed the prudent path forward.
Passionate to help you take advantage of modern commerce technologies | Volunteer Fire Fighter
1 年Laurent Bouteiller
Chief CRM and Customer Experience Expert at SAP | Helping customers create better customer experiences and better business outcomes | speaker | board advisor | husband | cook | father of twins
1 年MACH is a very commerce centric term given where it was coined but there’s massive opportunities in service orientated architecture and decomposition of traditional platforms into easier to deploy capabilities. But the average enterprise business now has 300+ applications and whilst everyone is, quite rightly, looking at how to make the most of machine learning and generative AI there’s a massive problem. AI works on standardised day sets and in a MACH set up - each individual capability which needs to get smarter needs more data - orders, products, customers, digital assets, pricing, promotions, offers, returns etc. Where does it all come from? How do we make sure the data is valid, that the model is representative, that we aren’t just getting a “snippet” of the picture but something that will drive value. Working in customer success and product to get advertising, commerce, marketing, service and POS systems to work together to make sure right product, right customer, right time was HARD because there wasn’t one place the data lived, was harmonised and interoperable. This article really does highlight a lot of the potential and potential pitfalls. Thank you!