When leadership misses the mark
You might have seen the leadership changes happening at 星巴克 recently. From an outsider's perspective, it seems a bit chaotic.
It all started about a month ago…
Let’s take a step back and look at this.
On one hand, you have to appreciate what Laxman was trying to model—a commitment to work-life balance. He was prioritizing family time, and that’s important. So, kudos to him for leading by example in that way.
On the other hand… he’s responsible for 400,000 employees across the globe, working in every time zone. When he's “signing off” for the day, tens of thousands of employees are just starting their shift. And with a $50M salary, it raises the question: is signing off at 6 pm every day the best approach in such a high-responsibility role?
If you believe in the idea of the CEO serving the entire organization—like an upside-down org chart—then wouldn’t that mean being available when your team needs you, without them feeling guilty for reaching out?
Clearly, this approach didn’t quite work, and now Laxman is moving on.
Enter Brian Niccol, Starbucks' new CEO (formerly of Chipotle Mexican Grill ). One of the first things the news highlighted was that he wouldn’t be relocating to Seattle but instead working from a satellite office in Southern California.
I have to admit, that raises some concerns.
If leadership truly matters, wouldn’t being closer to your leadership team and spending more time with the people at HQ be important, instead of relying on trips via corporate jet?
Of course, I recognize that much of a CEO’s role is external—working with the board, investors, shareholders, and the media. But at the same time, there’s an undeniable responsibility to your internal team, too.?
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So, why share all of this?
Because it boils down to one simple fact: Leadership Matters.?
How we show up, matters.
Being available for our teams, matters.
Prioritizing people and culture, matters.
I don’t claim to have the answers on what it takes to be the CEO of Starbucks, but I do believe this: management alone is no longer enough. Healthy, effective leadership is the way forward.
When the demands of leadership and personal priorities collide, how will you choose to show up for your team?
Lead on,
CEO
#Starbucks #LeadershipTips #LeadershipMatters #WorkLifeBalance #CultureMatters #TeamCulture #LeadershipPriorities #LeadershipLesson #LeadBetter #PeopleDevelopment
Strategic Sales Leader | Expert in High-Performance Team Building, Overcoming Adversity, and Innovative Buyer Engagement and Workplace Culture Optimization
2 个月The maturity of leadership has a specific amount of visibility! Empowerment of theespon C-suite partners includes current data, particularly in critical juncture decisions. The responsibility of executives relys on top throughout communication in the leadership community. When any new CEO begins this influence, specific understanding of identifiable risk exposure must be one voice collaboration UNTIL the maturity of the "new" Chief Exec is transparent to the rest of key leadership - that is only done through up to the moment communication in key current event changes, changes that will determine future proofing decisions based on actual evidence based-data enabling probability outcomes when C-suite and senior leadership are deciding on their own for less critical decision-making going forward.