When Inclusive Design Meets Inconvenience Design
Photo by Lisanto 李奕良 on Unsplash

When Inclusive Design Meets Inconvenience Design

Since my engagement in the inclusive project a decade ago, two key points have been pondering me. A successful inclusive design is characterized by being invisible and non-exclusive. This brings forth two important checklists:

  • Maintaining the same level of efficiency as non-inclusive designs
  • Ensuring that users do not feel singled out while using it

While contemplating how to address these questions, the concept of inconvenience design emerged.

  • Inconvenience design involves reducing efficiency and introducing friction
  • Inconvenience can actually lead to positive outcomes
  • Balancing efficiency and inconvenience is a crucial aspect of achieving successful inclusive design

The objective is to bring users from two opposite ends of the spectrum together, meeting in the middle path through inconvenience.

I will put this thought on hold for now and look forward to revisiting it in the near future.

Eric Lee

Silk Road Builder: A underdog believer with a smokejumper’s heart

1 年

https://www.instagram.com/reel/CuPfdnzgNtR/?igsh=am51eTR1MGtjbzM= Stumbled upon this reel from Maayan Ziv, a Disability Activist, and she highlighted a example about why inclusive design could be much more powerful. "When I have to go through a garbage dump or through a basement or through a shady parking lot to get to the entrance or the makeshift entrance of a restaurant, it's a vastly different experience than when I'm invited to go through the front door like everyone else. That is really why accessible, intentional, inclusive design is so powerful." She really hit the nail on the perspective that the basic requirement is to ensure functionality and accessibility. Beyond that, the goal is to establish an environment where everyone can enjoy an equal quality of experience. A same level playing field where disability label is not needed.?And that to me, is a good inclusive design. For documentation purposes, this note is being placed on Medium. https://medium.com/@askeric/when-inclusive-design-meets-inconvenience-design-afc423761536?sk=c2bb6266e57d9c9893bd3d65379cc271

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