When I was 26, I quietly quit — and it changed me as a leader and a person
Stacey Staaterman
CEO | Communication Consultant | Leadership Advisory | Change Navigation | Leadership | Ex Amex | Ex Warner Media | Ex FastCo — Boosting Cross-Team Collaboration to Reduce Rework + Protect Profits
Before you are completely sick of reading about “quiet quitting,”?I thought I'd share a personal story about what happened when my 26-year-old self intentionally delivered less?at my mid-level manager job.
Long before it had a name, I “quietly quit” for six months?when I was employed at?a major financial services firm.?Quietly quitting was a powerful learning experience for me and shaped many of my future choices as a team leader.
I had been in my position for several months before I eased up on the gas.?A beloved former manager had recruited me to join the firm.?I was tapped to elevate the organization’s partnership marketing efforts?to support?several media brands reaching affluent travelers and foodies. It sounded glamorous. Who doesn't like luxury travel???
I was on fire when I first started with my new company.?I worked long hours and crushed all the deadlines.?My work was innovative and made a difference. Within a couple of months, I became the preferred internal partner for our top salespeople.?
I was doing great work and doing my best to move past a bait-and-switch change made to my role right before I had started. You see, my former boss — whom I trusted completely — had changed my reporting lines after I had resigned from my other job.?I ended up reporting to someone I was outperforming on most days.
?Resentment, confusion, and disappointment started to eclipse my excitement for the job. The workload became heavier and heavier, especially when I was assigned?to our division's most difficult external clients as a "reward" for my creativity.?As the company grew in its belief in me, my belief in its commitment to me waned.
Then one day, I asked myself: “What would they do if I stopped working?” ?
And so, I quietly quit. I did less and less every day. I experimented to see how little I could do each week. I would momentarily step up to help out salespeople I liked, but mostly I pushed papers around and played games online.
As I confess this publicly, I feel some shame and guilt for how I did not keep up my commitment to my employer. But back then, I felt undervalued and deflated. I didn’t trust them, and I stopped caring.
You might be wondering: how did it end???The better question: when did it end? That answer is pretty amazing.
It took my manager and his boss six months to inquire about my productivity. They vaguely noted that I “seemed less engaged than when I started.” They were right. And it was wrong that it took six months for us all to acknowledge it.
If I could go back and advise my 26-year-old self, I’d say:
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If I could go back and advise my two managers, I’d say:
I have thought about my quiet quitting experiment often — especially when I lead my own teams. The experience helps me step my team's experiences to remember what it was like at the beginning of my career, what it's like to strive for a promotion or fight for recognition. It helps me assess when I need to get out from underneath my sea of leadership issues and meet those supporting me on their terms. And, how to recognize when it is the right thing for someone to leave my fold for a bigger job elsewhere.
I believe employees want to keep their commitments, and companies intend to treat their employees well. But sometimes, it doesn’t happen or can’t happen. That’s life, and it often isn’t fair. Being steadfast in a shared commitment to having candid conversations is the way to take the quiet out of quitting.
By the way, I eventually left that company, only to return for a decade of fantastic experiences some years later. Sometimes we are in the right place at the wrong time, but that's a topic for another newsletter. Stay tuned.
Let me know if you have ever quietly quit — or watched a team member or colleague quietly quit.?What was it like for you?
Comment below.... I'd love to hear about it.
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Stacey Staaterman ?is a leadership and career growth coach supporting individuals and organizations with roots in media, communications, advertising, and entertainment. She is a contributor to Forbes and has been seen in Fortune, Men's Health, The New York Times, and The Wall Street Journal. [email protected] (917) 903 8727
Also, if you are worried about your team's engagement, retention stats, and communication dynamics.... and you suspect they are not feeling or doing their best, let's connect. My team and I would love to create a leadership development program to help you close the gaps and fuel new opportunities.
CEO @ Leading UP| Professional Certified Coach
2 年I was just in a conversation earlier today about "how much to you do when there is little to no response." If no one is noticing the work you are doing--or not doing--it can be hard to muster up the stamina to go above and beyond. Or in your case, even "meet expectations." Such a good reminder for leaders to notice--and have conversations around what's changed--for better or worse. Sooner rather than later. And what a beautiful boomerang to have come back to that organization in your best form and offering your best as the older and wiser Stacey.
Helping Leaders, Coaches and Consultants to Unlock Real Business Change Accelerate Growth | Digital Transformation | Reduce Change Resistance | Increase Adoption | Maximise Your Return on Investment
2 年I love this Stacey, what a great story and it highlights perfectly what so many people may well be feeling right now. The challenge we have of course is that remote working potentially makes it even less visible, so leaders and managers have to work even harder to spot it. Then on top of that leaders continue to force change on people as well which makes the problem even worse! Thanks so much for sharing.
Emmy Award-winning creative director ? content strategist / development lead ? podcaster ? team builder ? your unfair advantage generating + monetizing IP
2 年I remember as a teenager looking to brake into advertising, I took a summer job as a bike messenger that delivered mostly to ad agencies. After my bike got totaled and I got a massive rash from the heat, I not so quietly quit. My boss said I was the only employee who acted like this job was beneath them. I snapped back, “I sure hope it is.” Today, I’d tell teenage me, not every job is a match but no job is beneath anyone.