When government stops talking, we all lose
Maurice Chaney
2024 Paul B. Clark Lifetime Achievement recipient and public sector communications expert
This isn’t about politics. It’s not about which party is in charge or who you voted for—it’s about accessing the information we rely on. Government communication isn’t just media releases and social media posts—it’s how we know if our water is safe, if there’s a public health threat, or how new policies will impact our daily lives.
But right now, that flow of information is being restricted. The new administration has taken steps to limit what the public can access—freezing communications from federal health agencies, removing key resources from government websites, and restricting media access. This isn’t just a shift in policy; it’s a deliberate effort to control information. And at a time when trust in government is already at rock bottom, that’s the last thing we need.
Why this matters more than ever
We’re already in a place where people don’t trust the government. According to the 2024 Edelman Trust Barometer, only 42% of Americans trust the government. The Pew Research Center found that number to be even lower, with only 22% of Americans saying they trust the government to do what’s right most of the time.
Now, imagine what happens when the government stops communicating altogether.
And right now, that’s exactly what’s happening.
What information is currently being restricted?
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History has warned us about this
None of this is new. The dangers of restricting information have been clear for a long time. Even James Madison saw it coming, saying:
“A popular government, without popular information, or the means of acquiring it, is but a prologue to a farce or a tragedy; or, perhaps both.”
When the government stops talking, it’s not just an inconvenience—it’s a threat to democracy itself.
This isn’t about politics—it’s about trust, safety, and the right to know
At the end of the day, this isn’t about whether you support one person over the other. It’s about whether we, as a country, can trust the information we’re given. Government communication isn’t just about politics—it’s about keeping people safe, providing the education they need to make informed decisions, and ensuring they have access to facts, not just carefully controlled narratives.
When agencies go silent, people lose trust and the ability to react. Whether it’s a public health warning, a natural disaster alert, or a change in policy that affects everyday life, withholding information puts people at risk. Transparency isn’t just about good governance—it’s about public safety, education, and ensuring people can act on the facts that impact them.
The good news? Rebuilding trust starts with transparency. When government agencies communicate openly—even when the news isn’t good—people feel included rather than misled. Clear, consistent messaging isn’t just about information; it’s about strengthening democracy, protecting lives, and ensuring no one is left in the dark when it matters most.
If these restrictions continue, we’re looking at a future where information is filtered, delayed, or erased entirely. Once that becomes the norm, rebuilding trust—along with public confidence and safety—will be nearly impossible.
Executive Director at Davenport Institute for Public Engagement and Civic Leadership
3 周Maurice Chaney this is excellent. So well stated. "Transparency isn’t just about good governance—it’s about public safety, education, and ensuring people can act on the facts that impact them". Thank you for sharing and for the hard work you do everyday to keep communication and transparency with your community a top priority.
Communications Specialist @ California Special Districts Association Content Creation & Management / Social Media / Storytelling
3 周Well said. It is critically important to lean in to networking, information sharing and educating even our smallest government agencies on the critical importance of transparency. Thank you for putting this out there.
Public Information Officer at City of West Sacramento
3 周Bravo!
Thank you, Maurice for your amazing, insightful and wise words, and your leadership in putting this out there. I’m so proud to know you! Thank you for standing up for the freedom that comes from access to information so essential to democracy!
Communications Manager at City of Jacksonville Beach
1 个月Great thoughts!