When do we embrace new technology, not suspect it ?
Dave Ormston
Customer Success Innovation Executive, Value realization Guru. Design Thinker. Problem Solver. Retired early, unless you have a REALLY interesting opportunity.
How many folks still use paper maps to navigate cos they dont trust Sat Nav ?
How many folks still write letters every day cos they dont trust Email ?
How many folks use landlines , cos they dont trust mobile phones ?
Not many, I wager. So why do so many CxOs still insist on error-prone, inefficient and boring manual processes to manage repeat day-to-day reporting and data management commitments ? I hear from so many CxOs that "Yes on PAPER, Blue Prism looks great, but I am worried what would happen if it failed".
I get that its a reatively new technology, but Blue Prism's Digital Worker platforms are renowned for security, reliability and efficiency, certainly far more so that any human, or legacy technology that are currently pressed into service to work these boring, exacting but necessary processes.
How can I convince them that Blue Prism Connected RPA is a PHILOSOPHY first, enabled by industry-leading technology, not just a bolt-on technology ? The PHILOSOPHY says that humans are wonderful at many things, such as creativity, customer interaction, abstract decisionmaking, so release them from the exacting drudgery of repeat data processing tasks, to focus on their strengths. Our Digital Workers crunch all that drudge data relentlessly, inerrant and reliable.Accept that you can rely on Sat Nav, on Email and now Blue Prism Digital Workers to efficienty dispatch those exacting but dull tasks in our lives, and you are released to focus on more abstract and rewarding work. No amount of use cases, comparative numbers or very successful precedents can make you adopt this philosophy: make you "get" that RPA is just "Sat Nav" reliability and usefulness scaled up to enterprise data processing scale. Once you accept it, a world of improved availabiliy, efficiency and job satisfaction can be opened up in your business. Until you do, your competitors will emerge from these strange times more ready to exploit the new post-pandemic world than you are. Its a choice. We can't force you to be successful, but we're here if you want to be.
B2B tech marketer building brands to boost revenue growth for startups & scaleups
4 年Great piece Dave. The big question across every boardroom is how to simultaneously tackle a perfect storm of extreme global uncertainty and ever-changing stakeholder demands, with increasingly constrained human and technological resources. These pivotal challenges are being compounded by the fact that work hasn’t been delivering anywhere near its potential, evidenced by diminishing global productivity, now at one-tenth of what it was 40 years ago for some economies. What’s also crystal clear is those organisations still relying on slow, inefficient processes, siloed data, disparate legacy IT infrastructure and rigid structures are increasingly experiencing negative growth. Blue Prism’s 2020 global automation report that surveyed 6,700 knowledge workers and senior IT decision makers reveals a positive link between global productivity, business agility, resilience - and intelligent automation. In fact, over 81 percent believe this technology will be essential for businesses to remain competitive in the next five years.?