“When David Found a Bigger Slingshot” – Startups may be small, but they've swapped stones for laser-guided tech and a great product-market fit.
Ramon R. Lizardo, MD
CEO, Tele911 | Healthcare Transformation Leader| Redefining Virtual Emergency Medicine | 7M Patients & Counting
Why Billion-Dollar Companies Fear Startups Like Tele911
Ever heard the phrase "“Big Ships, Small Sailboats” – A sailboat can change direction instantly, while the billion-dollar ship is still thinking about turning. By the time they steer, the sailboat’s in the lead.
In today’s healthcare landscape, billion-dollar corporations are keeping a close eye on agile, innovative startups like Tele911. Despite their vast resources, established companies often struggle to replicate the culture, rapid growth, and relentless innovation that startups bring to the industry. Tele911’s meteoric rise in the virtual care sector exemplifies why established players may feel threatened.
Rapid Growth: Tele911's Expansion and Market Disruption
Tele911’s growth over the past 18 months has been explosive. From an unknown player, the company has surged to 17 active locations and multiple major cities with a pipeline of 300 more, and a current onboarding rate of over 10 locations every few months. This type of expansion is nearly unheard of among industry giants, which often have more bureaucratic and capital-intensive processes. Startups like Tele911 can grow quickly because of lean operations and a virtual-first structure, reducing overhead costs and allowing for greater flexibility and quicker scaling. This lean approach also allows for marketing budgets to create high-value returns, a feat larger companies find challenging due to their hefty, often less-efficient spends.
Employee Culture: Why Top Talent Chooses Tele911
Culture is at the heart of Tele911’s competitive edge. A significant reason why employees are leaving traditional giants to join us is the authenticity of our values. Leadership at Tele911 prioritizes a work-life balance that respects personal responsibilities, drawing in top-tier talent like parents, caregivers, and individuals passionate about their profession but restricted by rigid policies in larger corporations. These employees often feel undervalued or distracted in conventional setups, leading to diminished performance.
Studies consistently show a direct correlation between strong company culture and employee productivity. In fact, companies with highly engaged employees are 21% more profitable than those with lower engagement. Tele911 lives its values—whether it’s through flexible work arrangements or a supportive community, employees are empowered to focus fully on their work and contribute to the company’s mission without distractions. This culture-driven approach enhances employee satisfaction and creates a ripple effect that fosters loyalty, collaboration, and unmatched performance.
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Acceleration of Innovation: A 37-Second Response Time Challenge
Tele911 has issued an open challenge to any competitor to match its groundbreaking response time. Our 37-second-or-less response time for the last 10,000 calls, each handled by a board-certified emergency room physician, demonstrates the advantage of building a technology stack and process flow focused on rapid response. Despite our invitation, no competitor has taken up the challenge, a testament to Tele911’s pioneering processes and agile innovation.
Established corporations often face obstacles when adapting to new technologies or operational models due to rigid structures and approval processes. In contrast, startups like Tele911 are designed to be nimble and adaptable, staying several steps ahead in innovation. This freedom to innovate, build, and refine technology allows startups to bring meaningful solutions to market far faster than larger companies.
Why Startups Like Tele911 Matter in Healthcare
At events like HLTH, it’s evident that startups are leading the way in healthcare innovation. While billion-dollar companies may have extensive resources, startups drive the fresh ideas, operational efficiency, and groundbreaking advancements needed in today’s market. Tele911 represents this new frontier—one where agility, culture, and bold innovation are celebrated, attracting employees and clients alike to a vision built for tomorrow.
As Tele911 continues its journey, we invite those looking to be part of an exciting, fast-paced culture to join our team. Together, let’s redefine what’s possible and continue this rocketship journey.
Read more about Tele911:
Keynote | Health Equity | Health Transformation | Creative Problem Solver | Clinical & Operations Expert | Diversity, Equity & Inclusion Leader | Panelist & Moderator
1 个月Twas nice having dinner with you Ramon and Hanna
Director of Legal, North America | MBA | Finance | Strategy | Leading a Business-First Legal Department
1 个月Great points. Startups can adjust course faster than some large corporations can get basic approval to sign a simple contract.