When Avoidance Becomes A Coping Mechanism
Belonging at Work (TM) Newsletter with Dr. Beth Kaplan

When Avoidance Becomes A Coping Mechanism

Amelia was once an enthusiastic marketing specialist, eager to take on challenges and excel in her role. However, her enthusiasm waned when she experienced tough interactions with her boss, who often exhibited a harsh and critical demeanor. Despite Amelia's hard work, dedication, and ability to overachieve, the constant criticism, micromanagement, and unrealistic expectations took a toll on her confidence and well-being. The continuous negative feedback eroded her confidence, leading to anxiety and self-doubt.?

Amelia began to doubt her abilities, second-guess her decisions, and feel anxious and stressed whenever she interacted with her boss. The anticipation of those meetings created distress for Amelia. Amelia started to cancel the 1:1s, citing that she would instead give her boss his time back since Amelia knew she was so busy. Those emails were always well received since her boss loved having time back, but the thought of opening those messages filled her with dread, so she often put it off until the last possible moment.

Amelia’s dread of meetings made her find excuses to skip them, and when she did attend, she contributed as little as possible to avoid drawing attention to herself. She would procrastinate on projects that required her boss's input, fearing the inevitable criticism that would follow. Simple decisions that Amelia once made confidently now took much longer, as she agonized over every detail, worried about potential mistakes and the repercussions they might bring. Social events and team outings, once enjoyable, became sources of anxiety, prompting her to decline invitations and take lunch breaks alone. Amelia's work quality suffered as she procrastinated on projects requiring her boss's input, fearing inevitable criticism.?

As the months went by, Amelia's isolation grew. She stopped seeking feedback or guidance, preferring to work independently rather than risk another painful interaction. Gradually, the spark that once fueled her passion for marketing dimmed, overshadowed by the constant anxiety and stress that had become a part of her daily routine. Amelia’s condition continued to deteriorate, impacting her mental health, job satisfaction, and overall well-being. That being said, do you have any guesses as to what Amelia was suffering from?

Dr. Harriet Lerner, "The Dance of Fear"

Did you guess Avoidance Disorder, also commonly referred to as Avoidant Personality Disorder (AvPD), a condition characterized by feelings of inadequacy and sensitivity to rejection? Avoidance disorder in the workplace, particularly in the context of an employee-boss relationship, is a complex issue rooted in past experiences, current workplace culture, and individual psychological factors. Amelia’s behavior of avoiding her boss and canceling 1:1 meetings may stem from a combination of factors. Firstly, her boss, being an authoritarian figure, likely creates discomfort or tension in their interactions, making it challenging to communicate openly. This discomfort may lead Amelia to seek ways to minimize direct contact with her boss to avoid potential conflict or negative interactions. Additionally, Amelia’s perception of her boss may reinforce avoidance behavior, as she may believe her boss does not have time for her concerns or feedback.

High achievers suffer from avoidance disorder because their intense drive for success and perfectionism makes them highly sensitive to criticism and failure. When faced with harsh, critical feedback or unrealistic expectations, their fear of not meeting high standards leads to self-doubt, anxiety, and stress. This fear can cause them to avoid situations where they might be judged or fail, such as interactions with demanding bosses or challenging tasks, ultimately impairing their productivity and well-being. This avoidance is a coping mechanism to protect their self-esteem and reduce anxiety but paradoxically hampers their performance and professional growth.

Recognizing that long-term avoidance disorder can be profound and multifaceted is essential. Individuals with avoidance disorder often experience chronic feelings of rejection and social isolation, which can lead to severe emotional distress, including depression and anxiety. This persistent emotional turmoil can impair their ability to form and maintain meaningful personal and professional relationships. Over time, the lack of social support and connection exacerbates their sense of loneliness and inadequacy, further entrenching their avoidance behaviors. Additionally, these individuals are at an increased risk of developing negative self-perceptions and engaging in negative self-talk, which perpetuates a cycle of low self-esteem and diminished self-worth. The combination of these factors can significantly reduce overall life satisfaction and well-being, highlighting the critical need for supportive interventions and environments that foster a sense of belonging and connection.

Reasons for Developing Avoidance as a Coping Mechanism

Amelia’s tendency to overachieve to avoid her boss could be a coping mechanism to compensate for her boss's perceived lack of support or guidance.?

Focusing on her work and achieving high results may give her a sense of control and validation independent of her interactions with her boss. Since she is being rewarded for overachievement, this reinforces the belief that avoiding direct communication with her boss is a successful strategy for achieving goals and receiving recognition in the workplace.? Here are some additional reasons for developing avoidance as a coping mechanism in the workplace:

  1. Belonging Uncertainty: Employees may develop avoidance behaviors when they do not feel a sense of belonging within the organization. This uncertainty can stem from feeling undervalued, unsupported, or isolated at work. The fear of not fitting in or being rejected by their boss and colleagues can drive them to avoid interactions altogether.
  2. Previous Negative Experiences: Employees with past negative experiences, such as being unfairly criticized or humiliated by a boss, may develop avoidance as a coping mechanism to protect themselves from similar situations. For instance, an employee might have faced public criticism from a previous manager, leading to fear and anxiety in new interactions.
  3. Lack of Psychological Safety: Employees who feel unsafe expressing their thoughts and concerns might resort to workplace avoidance. Psychological safety is crucial for employees to feel secure and valued. A lack of it can lead to avoidance behaviors as employees try to minimize exposure to potentially harmful situations.
  4. High Work-Related Stress: Excessive workload, tight deadlines, and high job demands can overwhelm employees, making them resort to avoidance to cope with the stress. This behavior is often a sign of burnout and can lead to adjustment disorders.
  5. Past Trauma: Employees who have experienced trauma, whether in their personal lives or previous workplaces, may exhibit avoidance behaviors. This is especially true if the trauma involves authority figures, making interactions with a boss particularly stressful.
  6. It’s Rewarded: ?Employees may be rewarded in the workplace for avoidance behavior due to various factors within organizational culture and leadership dynamics. One reason could be focusing on short-term results or immediate problem-solving, where avoiding difficult conversations or conflicts may offer a quick resolution without addressing underlying issues. Organizational structures or incentives may inadvertently reinforce avoidance by prioritizing efficiency over effective communication or conflict resolution.?

Strategies for Addressing Avoidance and Enhancing Belonging

Avoidance behavior often arises from or leads to feelings of exclusion and rejection. Employees who refrain from direct communication with their boss or peers can feel isolated and disconnected from the team. This lack of interaction hinders their ability to form meaningful connections, impairing their sense of belonging. Employees who avoid communication might engage in "covering," where they hide their true selves to fit in, leading to emotional distress and decreased mental health. This behavior can exacerbate feelings of not belonging, as they feel unsafe expressing themselves.

Leaders should look for signs of avoidance, such as decreased participation in team discussions, minimal communication, frequent absences, and withdrawal from interactions. If a team member consistently gives you “time back,” it’s time to discover why. To address these behaviors, initiate private, empathetic conversations to understand the underlying issues, provide a supportive and nonjudgmental space for employees to express their concerns, and encourage involvement in team activities. You want to create an environment that promotes open communication, and trust is essential. Begin by fostering a culture of empathy and understanding where individuals feel safe to express their feelings and experiences without fear of judgment. Implement regular check-ins and encourage participation in team activities and collaborative projects to promote engagement and reduce feelings of isolation. Provide training and resources on emotional intelligence and effective communication to help individuals navigate interactions more confidently. Additionally, offering personalized support through coaching can help individuals address their avoidance, build trust, change unhealthy behaviors, and develop healthier coping mechanisms.?

If you are ”an Amelia,” and I know some of you are, there are things you can do to address work-induced avoidance disorder and work towards a healthier, more fulfilling professional life. Seeking professional counseling to develop effective coping strategies and communicate her situation with HR to explore supportive adjustments at work are great places to start. Building a support network of trusted colleagues, friends, or family members can provide emotional backing while setting clear boundaries with her boss, which can help manage stressful interactions. Additionally, pursuing professional development opportunities can boost confidence, and prioritizing self-care activities will enhance overall well-being and resilience.?

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Have you experienced work-induced avoidance disorder? Does this pattern feel familiar to you? Keep the conversation growing, follow @belongingatwork on Instagram and join the Belonging at Work page on LinkedIn: https://www.dhirubhai.net/company/belonging-at-wor






Dr. Phillip Ellis

A sought-after leader in proven, performance-driven processes, empowering organizations to tackle wicked, ‘we-don't-know-how-to-do-this’ challenges.

5 个月

Another well-written, well-researched article, Beth. Thank you.

Marissa Galler, PhD(c)

Nurse Practitioner at Northwell Health

5 个月

Absolutely fascinating. Well written.

Dr. Noémie Le Pertel, EdD, MS, MAPP, MPH

Partner, Mercer. Affiliate Research Scientist, SHINE Harvard. Senior Fellow, Human Flourishing Network, Harvard Human Flourishing Program. Community Member, Healthy Workforces Initiative, WEF.

5 个月

This is such an insightful read Dr. Beth Kaplan, Ed.D. !

Paula Tobey

Global Learning & Development Leader - Build the bridge between the business and its employees and customers through learning programs, technology, and partnerships

5 个月

Great article!

Dr. Grant Gatschet

Executive Management Consultant | UPenn Doctor of Education

5 个月

Great article, Dr. Beth Kaplan, Ed.D.! Thank you for championing strategies for improving belonging in the workplace. So very important!

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