When asking for referrals - Be Specific

When asking for referrals - Be Specific

So you've wrapped up a transaction, you look your satisfied client in the eye and ask them, "Is there anyone else I can help with my products or services?"  Their eyes search their mental contact list- "I can't think of anyone right now, but I'll definitely keep you in mind!"  

And more than likely, you will never receive any type of referral from them ever again.

I will recommend a different tact.  First, list a few characteristics of your target prospects, and then turn those into questions as you seek to mine a happy customer for future clients you can serve.

It looks like this:

John, I so appreciate you placing your trust in me.  We have a new program for newly marrieds - have you been to any weddings lately?

Sally, we have a terrific offering for those in the automotive sales space - who did you buy your last car from?

Frank, we find our ________ has really made an impact with people in leadership positions.  When I say leader - who comes to mind in your sphere?

Now that you've given your client something specific to think about - your success rate for referrals will go up.  Good luck!

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